Intelligent Forms AutomationOpenText CEM
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OpenFormsOpenCities
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Related Products
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About
Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.
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About
You can simplify these and many more daily resident interactions with OpenForms. Convert even the most complex processes or multi-page forms into an intuitive online experience, with automated form flows based on customer responses. OpenForms make digital services easier on your staff, too. Empower subject matter experts to easily publish, manage and update their own forms and digital services, without need for any coding skills. This means fewer headaches for IT, while keeping customer service and response more agile. Design everything from forms to workflows via an easy drag and drop interface. Simple visualization lets you iterate and make changes quickly. Transform more of your processes with form fields built specifically for the needs of government, including address validation, pricing calculators, digital signatures and more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems
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Audience
Forms Automation solution for individuals
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation
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Company InformationOpenCities
Founded: 2015
Australia
www.openforms.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Forms Automation Features
Approval Process Control
Supported
Archiving & Retention
Not Supported
Collaboration
Supported
Document Indexing
Not Supported
Drag & Drop
Not Supported
Full Text Search
Not Supported
Remote Document Access
Not Supported
Rules-Based Workflow
Supported
Text Editing
Supported
Version Control
Supported
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Integrations
No info available.
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Integrations
No info available.
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