Intelligent Forms AutomationOpenText CEM
|
||||||
Related Products
|
||||||
About
Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.
|
About
Never again waste time in setting up conditions, logic, and branching. AI-driven acknowledgments and contextual framing of the questions in real-time. Only personalized and relevant questions. Adaptive AI to ask follow-up questions based on other user responses in a cohort. Get more insights about user behavior, intent, and preferences. While we collect new data points about every user beyond the questions you configure– we build powerful visualizations to spot patterns. We also cluster the responses to highlight anomalies and unintuitive correlations.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems
|
Audience
Businesses in need of a platform to get insights with AI forms
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$89 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationOpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation
|
Company InformationMetaforms
Founded: 2023
United States
metaforms.ai
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|