Intelligent Forms AutomationOpenText CEM
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Related Products
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About
Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.
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About
Never again waste time in setting up conditions, logic, and branching. AI-driven acknowledgments and contextual framing of the questions in real-time. Only personalized and relevant questions. Adaptive AI to ask follow-up questions based on other user responses in a cohort. Get more insights about user behavior, intent, and preferences. While we collect new data points about every user beyond the questions you configure– we build powerful visualizations to spot patterns. We also cluster the responses to highlight anomalies and unintuitive correlations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems
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Audience
Businesses in need of a platform to get insights with AI forms
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
$89 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation
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Company InformationMetaforms
Founded: 2023
United States
metaforms.ai
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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