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About

Make care experiences easier for your patients with a smart, consumer-friendly solution they will embrace.Today’s patient expects the same from their healthcare experience as they do in other aspects of their lives – they want convenience, simplicity, and cost effectiveness. Provide each patient with a pleasant, memorable experience by delivering what they want – healthcare engagement on their terms. Online scheduling, remote visits, financial flexibility, and loyalty rewards. We’ve always maintained the most feature-rich patient portal catering to health systems, provider practices and EHR vendors. Now we’ve taken it to a whole new level and combined our award-winning patient engagement solution with consumer-driven experience and features. You’ll have to see it believe it. Successful engagement acknowledges that people are unique and have preferred methods for engaging in their healthcare. Your engagement portal is your digital front door.

About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare businesses looking for a smart, consumer-friendly solution to facilitate care experiences and engage patients

Audience

Healthcare Organizations, Hospital's, Physician Practices

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

InteliChart
Founded: 2006
United States
www.intelichart.com/solutions/patient-portal/

Company Information

Mend
Founded: 2014
United States
www.mend.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
Benchmark PM

Benchmark PM

Benchmark Solutions
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
Altar-1

Altar-1

Aikido Security

Categories

Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported

Categories

Healthcare AI Supported
Medical Scheduling Supported
Mental Health Supported
Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
Telemedicine Supported
Therapy Supported

Patient Portal Features

Appointment Confirmations Not Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Not Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

Cortex Not Supported
Dataweavers Not Supported
Intergy EHR Not Supported
Juno EHR Supported
NextGen Healthcare EHR Not Supported
Pulse Supported
Veradigm EHR Not Supported
eClinicalWorks Not Supported

Integrations

Cortex Supported
Dataweavers Supported
Intergy EHR Supported
Juno EHR Not Supported
NextGen Healthcare EHR Supported
Pulse Not Supported
Veradigm EHR Supported
eClinicalWorks Supported
Claim InteliChart and update features and information
Claim InteliChart and update features and information
Claim Mend and update features and information
Claim Mend and update features and information