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Related Products
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Evolia
Evolia makes it easier to hire, schedule and track time worked by frontline in medium and large-sized businesses.
Gone are the days of working in silos and having to play the telephone game finding last-minute replacements. With Evolia, employees get the opportunity to take part in the scheduling process in a few clicks.
Evolia for managers:
• Hire for open shifts and replacements
• Quick and intuitive schedule creation
• Automated replacements and recall lists
• Employee availability management
• Centralization of leave requests
• Labor budget controls
• Integrations to the most popular payroll systems
• Smart timesheets with pre-approval
• Automated payroll preparation
• Employee messaging and platform for announcements
• And so much more!
Evolia for employees:
• Free profile to post for an open shift in your area
• Free and easy to use web & mobile app
• Support for expense accounts
• Work availability and preference
• Mobile punch
• Messaging platform
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Critical Impact
Critical Impact allows you to enhance and simplify your email marketing campaigns. Our tools let you effectively manage your email and SMS lists, send personalized and automated emails, along with text messages (SMS) for your marketing campaigns all at a competitive price model. Our subscriber scoring algorithms will mine your data to quickly identify those subscribers who are most likely to read your next email, consume additional emails, or make another purchase.
With our easy-to-use interface, you can schedule messages to send in minutes. Select your send options all on one page, and then prevent mistakes by seeing a confirmation of all your send details. Even A/B test your email across device screens – from phones to tablets to monitors.
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CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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uContact
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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GoVoIP
Tired of being on hold forever and when you final speak to someone, they say let me call you back with no response? GoVoIP does not do this and you will have access to your own portal to make your own changes to your phones and your account. Don't want to do it yourself, send a simple email and we will get the task done for you. We perform service around your needs. We offer a VoIP phone for as low as $14.95/phone/month or $14.95/SIP Trunk/month. We offer 4G VoIP wireless that does not go through your network router so the customer can receive clear voice calls; we also offer managed routers for customers to use when needed; we offer a fax solution that can connect to customers legacy fax machines so they can send/receive faxes not only through their email but on their fax machines.
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Routal Planner
Routal Planner is a platform where you can plan and optimize your routes in a matter of minutes, saving hundreds of hours at the end of the year and gaining more than 30% efficiency in your last mile logistics.
The tool is so easy to use that in less than 20 minutes you will be able to start planning routes and save time.
Large companies like Volkswagen or Heineken trust Routal.com, but also hundreds of small and medium-sized companies are growing thanks to the improvement in their processes.
Plan your routes including time frames, weight and volume restrictions. Send the routes to your drivers mobile phones and have control of your operation at all times.
Send direct messages to your customers to let them know when their route starts or their stop is near. Reduce the amount of failed deliveries and improve your customer success.
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RingCentral RingEX
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
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iPlum
iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.
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CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams).
25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch.
We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher.
Try 14 day FREE trial from CloudTalk (no credit card details required).
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CallHub
CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes.
But CallHub is more than a software solution.
We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today!
CallHub is TCPA Compliant, offers 10DLC support and is SHAKEN/STIR enabled. We are the only communication platform to offer:
* Spam label shield: To increase trust and contact rates
* Unlimited free agent seats
* Mobile app for agents: For easily distributed campaigns
* Link tracking: To analyze engagement on your texts
* Fast P2P texting: To eliminate the need to hit “send” a thousand times.
94% Customer Satisfaction Score
99.51% Uptime
<3h Avg. first response time
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