Related Products
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About
Instance is an all-in-one community and membership platform for creators, coaches, agencies, and online businesses. Build a fully branded community app on your own domain with real-time chat, voice channels, member accounts, paid memberships, Stripe payments, storefronts, roles, courses, push notifications, email, moderation, and a programmable Bot API.
Members can discover products, purchase access, and receive the correct roles automatically. Businesses retain control of their branding, audience, customer relationships, and platform instead of relying on a third-party social network.
Instance also includes AI assistants and custom bots for automating community management and operations. It combines community management, membership software, payments, content, and communication in one customizable platform and can serve as an alternative to tools such as Discord, Whop, Skool, and Circle.
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About
Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users.
We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties.
Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Creators, coaches, agencies, community owners, membership businesses, course creators, and online businesses that want to run a branded community, sell memberships or digital products, and manage their audience on their own platform.
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Audience
Online publishers, news companies, lifestyle websites, review websites, and more
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$9/month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationInstance
Founded: 2024
United States
tryinstance.com
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Company InformationViafoura
Founded: 2012
Canada
viafoura.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Community Features
Content Management
Not Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Not Supported
Group Management
Not Supported
Ideation / Crowdsourcing
Supported
Member Directory
Supported
Membership Management
Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
Blog Features
Analytics
Supported
Collaborative Writing
Not Supported
Comment Moderation
Supported
File Sharing
Not Supported
Group Posting
Not Supported
Monetization Tools
Not Supported
Post Management
Supported
Search
Supported
WYSIWYG Rich Text Editing
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Supported
Video Content
Supported
Live Chat Features
Canned Responses
Not Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Not Supported
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Integrations
Arc XP
Not Supported
BlueConic
Not Supported
OAuth
Not Supported
SAP Customer Data Cloud
Not Supported
WordPress
Not Supported
Zephr
Not Supported
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Integrations
Arc XP
Supported
BlueConic
Supported
OAuth
Supported
SAP Customer Data Cloud
Supported
WordPress
Supported
Zephr
Supported
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