Instahelp

Instahelp

Insta Communications GmbH
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About

Instahelp offers companies an all-in-one solution for workplace mental health, combining online psychological counseling, digital prevention, the Mental Health Gym, Mental Wellbeing Check, and anonymized HR insights. Employees get fast, flexible access to 400+ psychologists in 20+ languages, supported by smart matching and first contact within 24 hours. The Mental Health Gym adds psychological exercises, personalized training programs, and masterclasses. For HR, Instahelp provides anonymized mental health insights, real-time analytics, and strategic services such as workshops, Mental Health Supporter training, occupational psychology sessions, and Mental Health Evaluations. Instahelp offers scalable solutions for organizations of all sizes, including decentralized and international teams.

About

TherapyMate is an easy-to-use web-based practice management platform purpose-built for mental and behavioral health professionals that include therapists, counselors, psychologist, psychiatrists, and social workers. Smart, scalable, and secure, TherapyMate offers a host of features and capabilities that include business document management, scheduling, calendaring, therapy notes, appointment reminders, credit card processing, insurance billing, income and expense tracking, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Startups, SMBs, mid-market companies and enterprises.

Audience

TherapyMate serves behavioral and mental health professionals such as social workers, counselors, psychiatrists, therapists, and psychologist who are in private practice.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€199/month
For companies with fewer than 100 employees, the 2026 self-service plan has no monthly base fee and charges €89 per counselling session, with a minimum purchase of 10 sessions. For companies with 100 or more employees, memberships start at €199/month plus €89 per session; higher tiers start at €399/month, while Platinum is priced on request. The Silver membership has a minimum annual quota of 10 sessions.
Free Version Supported
Free Trial Not Supported

Pricing

$29.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like the ease of use. The product includes all the required features to manage a small behavioral health practice and I can track my income and expenses all in one place. Works very will for private pay or insurance clients.

Cons

  • Doesn't support TeleHealth Conferencing at the moment but I'm told it will by the end of 2019.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Insta Communications GmbH
Founded: 2015
Austria
instahelp.me

Company Information

TherapyMate
Founded: 2012
United States
www.therapymate.com

Alternatives

Alternatives

CarePaths EHR

CarePaths EHR

CarePaths
Connected Mind

Connected Mind

Connected Body

Categories

Mental Health Supported

Categories

Behavioral Health Supported
Insurance Billing Supported
Mental Health Supported
Therapy Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Not Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Not Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Integrations

Clinically AI Not Supported
Google Calendar Not Supported
Stripe Not Supported

Integrations

Clinically AI Supported
Google Calendar Supported
Stripe Supported
Claim Instahelp and update features and information
Claim Instahelp and update features and information
Claim TherapyMate and update features and information
Claim TherapyMate and update features and information