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About

​Insight7 is an AI-powered platform designed to streamline the analysis of qualitative data from interviews, focus groups, and customer conversations. It automates transcription and thematic analysis of audio, video, and text inputs, enabling users to swiftly extract actionable insights. Insights7 features customizable reporting tools that generate summaries complete with key quotes and themes, facilitating easy sharing with stakeholders. Additionally, Insight7 offers multi-project analysis capabilities, allowing for a comprehensive view of customer feedback across various studies. Adhering to strict data privacy regulations ensures secure handling of sensitive information. ​As your collaborative work deepens, take advantage of additional functionality. Map processes, controls, and policies. Allocate resources and costs. Add time tracking. Over time, our platform will become the nerve center of your organization, optimizing within and across silos.

About

Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Market researchers and customer insights professionals seeking a solution for analyzing qualitative data

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Insights7
Founded: 2008
United States
insights7.com/product/

Company Information

Thematic
Founded: 2015
New Zealand
www.getthematic.com

Alternatives

Alternatives

Reveal

Reveal

Synthefai
Questly AI

Questly AI

Questly
inQuba CX

inQuba CX

inQuba

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Medallia
SurveyMonkey
Zendesk

Integrations

Medallia
SurveyMonkey
Zendesk
Claim Insights7 and update features and information
Claim Insights7 and update features and information
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Claim Thematic and update features and information