TopboxTopbox, Inc.
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Related Products
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About
Insighting is an AI-powered platform that helps B2B companies grow revenue by turning complex sales data into clear, real-time insights and actions. It connects directly to your data systems, analyzes customer behavior, sales, and inventory, and delivers personalized insights to every employee. The platform detects churn risks, upsell opportunities, and growth drivers automatically. With a built-in AI assistant, users get smart recommendations through email, Slack, or WhatsApp. No manual analysis is needed. It also includes a powerful Revenue Navigator for comparing periods and understanding what drives changes in sales. Easy to use and fast to set up, Insighting helps you act on your data and improve results from day one.
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About
Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback.
With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements.
Unlock the insights within your customer interactions, with Topbox.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B companies with large product catalogs and customer bases, especially in food, beverage, cleaning, and other fast-moving goods. Ideal for distributors, wholesalers, and sales-driven organizations that want to grow revenue using data without needing analysts. Teams in sales, customer service, and management benefit most from the platform.
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Audience
Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingConsumption-based model, based on the number of customer interactions that are processed annually
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationInsighting
Founded: 2021
www.insighting.io
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Company InformationTopbox, Inc.
United States
topbox.io
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
Apptentive
Not Supported
Bazaarvoice
Not Supported
Facebook
Not Supported
Five9
Not Supported
Heymarket
Not Supported
Instagram
Not Supported
LivePerson
Not Supported
Medallia
Not Supported
NiCE CXone Mpower
Not Supported
Oracle Sales
Not Supported
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Integrations
Apptentive
Supported
Bazaarvoice
Supported
Facebook
Supported
Five9
Supported
Heymarket
Supported
Instagram
Supported
LivePerson
Supported
Medallia
Supported
NiCE CXone Mpower
Supported
Oracle Sales
Supported
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