Insightful

Insightful

4.7 out of 5 stars
Timely

Timely

Memory
4.4 out of 5 stars
Visit Website for Insightful
Insightful Timely
Insightful:

About

Insightful is a work data platform that delivers intelligence about how work actually happens, so companies can improve operations and drive efficiency. Its desktop app records which apps, sites and AI tools people use and what they do in them, without capturing messages, documents or keystrokes. That data feeds three products, all in the same app: Workforce Analytics, People Intelligence and Process Intelligence. 1. Workforce Analytics shows where people, teams and organizations spend their time, and how to make the best use of it. - Know who is at full capacity and who has room before the next hire - Spot a dip in productive time or utilization as it happens - Record hours automatically, with an audit trail for billing and payroll - Find paid tools and AI licenses nobody uses before they renew - Compare office, remote and hybrid days to set hybrid policy 2. People Intelligence shows how people work and suggests opportunities to improve their output. - AI Maturity: where AI moves your goals, and where to use it next - Team Efficiency: how much of each team's week goes to its core work - Workload Balance: who has room, who is carrying too much, and how to reorganize - Work Patterns: how the workday is spent, and how to improve focus - Key Person Risk: whose work the company depends on, and how to reduce that dependency 3. Process Intelligence shows how work flows across your company and where to improve or automate processes. - Map Workflows: every process as it runs, with its steps, tools and time - Prioritize Transformation: which processes to transform first - High-Value Automations: where automation brings the most value - Cost-Effective AI Spend: where AI pays back in each process - Prove ROI: the value of each process change over time There is nothing to set up first: no task lists, process maps, surveys or workshops. Workforce Analytics reports fill in on day one, and People Intelligence shows its first opportunities within two weeks. Insightful holds a SOC 2 Type II report, audited annually. Data is encrypted with TLS 1.3 in transit and AES-256 at rest, and can be hosted in the EU, the US, Saudi Arabia or a private cloud. It connects with more than 50 project management, HR, directory and BI tools, and is used by more than 5,000 organizations and 210,000 people, most commonly desk-based teams in BPO and contact centers, IT services, insurance, financial services, healthcare administration and professional services.
Timely:

About

Accurate time tracking without effort, powered by AI. Find time sinks, balance workloads, and get a detailed record of work done across the organization. All without the hassle of manual time sheet creation. Map and schedule your resources from one intelligent space. Timely keeps collaboration thoughtful and effective, whether you're a solo user or a large company.
Insightful:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Timely:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Insightful:

Audience

Businesses with remote workforces
Timely:

Audience

Anyone who wants to track the amount of time spent on projects and tasks
Insightful:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Timely:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Insightful:

API

Offers API Supported
Timely:

API

Offers API Not Supported
Insightful:

Screenshots and Videos

Timely:

Screenshots and Videos

Insightful:

Pricing

$8 per employee per month
Per seat / month, billed annually
Free Version Not Supported
Free Trial Supported
Timely:

Pricing

$5/month
Free Version Not Supported
Free Trial Supported
Insightful:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Timely:

Reviews/Ratings

Overall 4.4 / 5
ease 5.0 / 5
features 4.2 / 5
design 4.8 / 5
support 5.0 / 5
Insightful:

Pros from Real Users

Pros

  • Very good for companies with remote work - now we can see precisely what is going on in our company, also we are very satisfied with employee monitoring
Timely:

Pros & Cons from Real Users

Pros

  • As a professional working in a fast-paced environment, I have found Timely to be an indispensable tool for managing my time and projects. The platform's sleek and intuitive user interface makes it easy to use, even for those who may not be tech-savvy. What's more, Timely integrates with various web and desktop apps, such as Google Calendar, Outlook, Zoom, Slack, Trello, and more, which has made it an indispensable part of my workflow. One of the things I appreciate most about Timely is its automatic time tracking feature. This platform tracks all the time I spend on different tasks and activities using its memory feature, so I don't have to worry about forgetting or losing billable hours. It records everything I do on my computer and phone, like documents, meetings, emails, websites, and video calls, and it even tracks my GPS location when I'm on the go. With Timely, I can manage my projects and budgets effectively using its dashboard and reports. I can create projects, assign tasks, set hourly rates, and track progress and profitability in real-time. The platform makes it easy to see how much time I spend on different clients, projects, tasks, and activities, and it generates ready-to-use reports that I can easily download or share with my clients. Timely is designed with privacy and security in mind. It only records my time for my own use and does not share it with anyone else. I appreciate that I can control what data I want to record and what data I want to delete. Timely also encrypts all my data and stores it safely in the cloud, so I can rest assured that my information is protected. Another feature that has been particularly useful for me is the mobile app, which syncs seamlessly with the web app. This means that I can track my time and manage my projects on the go, even when I'm away from my desk.
  • Timely is an excellent service to control the work time of each employee and achieve proper time management for each working day of a group of employees. One of the first things I liked about this platform is that it has a silent mode. which works wonderfully within each computer, this silent mode allows us to constantly monitor all our employees without them noticing, I am in silent mode it helps us a lot since it does not cause our employees to feel uncomfortable because we are monitoring ourselves all day, since this platform does not throw any type of alert or any notification that causes our employees to know that we are monitoring them, I love this silent mode to be able to monitor and control the Activity of employees on company computers. Another thing I like about this platform is that it has an automated system to detect overtime and work hours, this platform is capable of accounting for each hour of work that has been done by each employee, and if the employee has If you have been working overtime, the platform will automatically detect those overtime and record it in the system, this allows the overtime to be separated in the work time details or work reports. I also like that this platform is able to detect all the web pages that have been visited by our employees, this web activity detection function helps us a lot since we can control the pages that are visited by our employees and we can also control that our employees Don't spend too much time on distracting websites during each workday.
  • Timely is an essential platform for the general operation of metro company, since thanks to this platform we can measure the work time of our employees, as well as the time they spend completing various activities that are assigned to each employee or each work team. This platform contains very complete tools to develop a correct measurement of work time, in addition, it helps us to calculate the extra work time of each employee. Next, the positive things that this platform has would help me. 1.- One of the main things that I like about this platform is the system to measure time, since this system is capable of measuring time accurately, it is also capable of measuring the time that an employee remains inactive within of a computer, that helps a lot since it allows us to know their attitude, how long they have been working on the computer in the office, and how long they have been on break. I also love this feature mainly because it works in real time, I can have a real-time monitoring of the work time that each employee has on a specific day, it allows me to have a broad view of the time that each employee has had at work individually. 2.- The second thing that I liked about this platform is that it is capable of storing all this data within a fully accessible database and a database that remains active for a long time, that means that it is capable of store all this data for as long as necessary, For example, currently, I can check the work time that I have had a specific fight within a month of the year, this database function helps me a lot to be able to check the work time of each employee for a specific date or for a specific period of the year. I really love the fact that I can store all the information within the platform, since I don't have to store it within my computer or within a cloud service. 3.- The third thing that I liked about this platform is that we can configure a specific working time for an employee, after the working time is calculated and counted by the platform, the additional time will be counted as hours extras, this system performs this counting in an automated way, so if an employee continues to work after finishing his work day, all these data were accounted for within the platform and will be stored in the database, we can have access to that information immediately every day. 4.- The fourth thing that I like about this platform is that each employee can manage the activities that they are developing every day, that is why we have installed this platform inside all the computers of the various offices of our company, so that each employee You can choose what activity they are carrying out, and you can also choose when this activity has been completed, so that this data is collected by the platform and we can access it when we study the time worked. That you are very important since it allows us to know very much about how much time each employee invested to complete each assigned activity. 5.- The fifth thing that I have loved about this platform is its excellent operation within mobile devices, mainly to have real-time monitoring, as I previously mentioned the computer version and quite functional and allows you full access to monitoring of working time, the version for mobile devices is much better, since it provides you with a much more convenient and compact view, you can individually view the working time for each employee, you can also view in general the working time of each specific team. This quite complete application gives you access to all the work information of your employees and allows you to monitor each one of them regardless of whether they are using a computer.
  • Timely has become our number one system to have a correct administration of work time and the time that each employee dedicates to a specific application, with the help of this platform we have had a preview and monitoring of the amount of things that our employees do. employees in their industry. I really liked that this platform is capable of keeping a very accurate monitoring and count for the work time of each of the employees simultaneously, it is only enough to register the number of employees and each of the computers they use for their work. office, the application will be able to monitor and account for the work time, break time and overtime of each of the employees who are using the computer, it is fantastic how this platform is capable of accounting for several employees simultaneously. I also liked that this platform has a silent mode, which helps a lot when installing this system inside our employees' computers, since there are none now that we are monitoring it and we are monitoring the activity inside the computer. Finally, I liked that this platform is also capable of sending all kinds of alerts when a specific employee's work hour or work day is combined.
  • Timely is an excellent option to consider if you are in need of software to control the work time of each of your employees, this software will also provide you with a tool to measure the time an employee remains within a specific application or website. The things I liked the most were: - With the help of this platform you can integrate it with a payroll payment system, so that all the work time that has been monitored can be transferred to a payroll payment corresponding to the employee. For example, if this application has measured how many total hours an employee has worked, it automatically transfers this information thanks to the integration and makes the corresponding payroll payment. - This platform also sends alerts within the employee's computer and linked devices, so that this application notifies when each employee's work hour has started, to avoid all kinds of delays. - Another thing that I like about this working time monitoring platform is that you can install it on your mobile device, these mobile applications can provide accurate information and the real time of each employee's working time, you can do everything this monitoring through your cell phone. - I also love the notification system when it works to notify me when an employee has not attended his work day, because this platform monitors the work time of each employee, sends alerts and media back to the corresponding account so that we can be attentive and some employee has not appeared.

Cons

  • While Timely has many advantages, there are also some disadvantages to using this platform. One of the most significant drawbacks is the cost. Compared to other time tracking software, Timely is quite expensive. Its pricing plans range from 9 USD to 22 USD per user per month, which may be prohibitive for small businesses or freelancers. Even the Premium plan, which is more reasonably priced, still lacks some advanced features like project planning and team management. Another issue with Timely is that it can sometimes overlook or misinterpret certain activities or events. For example, it may not recognize if you extend a meeting beyond the scheduled time or change the name of a document you're working on. Additionally, some activities may be grouped into a generic category like Microsoft Outlook or Google Chrome instead of showing the specific email or website you were working on. This can lead to inaccuracies in your time tracking data, which may require manual review and editing. Timely also has limited native integrations with popular tools like HubSpot, Smartsheet, or QuickBooks. This means that you may need to rely on third-party integrations or manual data entry to sync your time data with these tools. This can be time-consuming and error-prone, which can be a frustrating experience for users. While Timely is an excellent platform for time tracking and project management, it is not without its drawbacks. Its pricing plans may be too expensive for some users, and its time tracking accuracy can be compromised at times. Additionally, its limited integrations with popular tools can be a hindrance to seamless workflow. However, despite these disadvantages, Timely remains a powerful tool for professionals who require accurate time tracking and effective project management.
  • One of the main negative things about this platform is that they do not have a reminder system to notify us when an employee has completed an activity at the correct time, in addition, they do not have any alert system to notify us when an employee threatens their day labor, if we want to check if the working day of an employee completed correctly, we have to check it manually through the main panel of the platform, since there is no automated system that sends us notifications when this happens. The second negative feature of this platform is that the iPhone version does not have all the features or functions available, since detailed reports cannot be obtained within this application, reports can only be obtained via the desktop version. The third negative thing about this platform is with respect to the high prices it manages for each of its plans, it is a very beneficial platform but at the same time it is too expensive to compare with its competition.
  • Timely is a service that has behaved to measure, the vast majority of functionalities provided by this platform have allowed us to have complete access to the monitoring and administration of each employee's work time, however, we have also perceived some negative things which we will mention below. 1.- Although this platform is capable of offering us a complete detail of the amount of working time for each employee, there is currently no type of function to allow us to view the web pages that other employees visit during their working day is, this is a really negative factor since we are very interested in knowing with that attitude what page is being used by employees during each working day. In addition, this would help us realize if an employee is getting too distracted on a social network or a specific page, so we really need this function to be implemented as soon as possible within the platform. 2.- Another of the main negative things that this platform has is the way it works during the free version, now Twitter is too limited for new users, since you cannot monitor more than five employees simultaneously, in addition, neither you can import this data collected from working time to some other Network synchronized to the platform, therefore, I consider that this free version is too limited and does not allow new users to access the vast majority of important functions of this platform. I fully demand that this version be much broader in terms of the limits it has. 3.- This system is capable of correctly counting the working hours and overtime of each employee, however, it currently does not have any system to notify us when an employee has not shown up for their work day. We consider this function to be relatively important for us, since we are very interested in our employees showing up at the corresponding offices every day, so if we want to confirm that an employee has shown up, we have to manually view them within the platform. , there we will realize in real time how long he has been working each day, however, we need a system that notifies us when an employee has missed his work day.
  • The main problem that is faced when using this platform is that there is no way to export the data obtained within the time monitoring of each of the employees, you cannot export the data and send it directly to a storage system, It is important to highlight that the general reports individually, each employee will have a report of the number of hours worked, it would be excellent to be able to export all this information to a storage system, and not have to do it manually, since it is a bit tedious. Another problem that I was not close to this platform is that it is not capable of accounting for the time that each employee spends within a specific website, if it is capable of monitoring the activity within the computer, it is capable of monitoring and telling us the number of applications that each employee uses on the computer during their working day, as well as the relevant information of the pages visited, but it does not tell us how much time each employee has spent within a specific website, this function is really necessary to be implement as soon as possible.
  • I never really had any problems with this platform, since I started using it I have noticed that it has helped me a lot when it comes to measuring the work time of my employees, this platform has never given me any kind of failure, I am totally satisfied with all the results obtained so far, I am also satisfied with the support team that has been able to answer each of my questions at all times, the support team of this platform has been quite excellent and has been quite capable of helping me Solve any type of doubt within the platform. I am very satisfied in general with the platform, it has behaved wonderfully, both for computers and the version for mobile devices.
Insightful:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Timely:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Insightful:

Company Information

Insightful
Founded: 2014
United States
www.insightful.io/
Timely:

Company Information

Memory
Founded: 2013
Norway
timelyapp.com
Insightful:

Alternatives

Hubstaff

Hubstaff

4.4 out of 5 stars
Timely:

Alternatives

DeskTime

DeskTime

Draugiem Group
4.5 out of 5 stars
Insightful:
DeskTime

DeskTime

Draugiem Group
4.5 out of 5 stars
Timely:
actiTIME

actiTIME

4.7 out of 5 stars
Insightful:
Monitask

Monitask

4.8 out of 5 stars
Timely:
Buddy Punch

Buddy Punch

4.9 out of 5 stars
Insightful:
Timely:
Journyx

Journyx

3.9 out of 5 stars
Insightful:
ActivTrak

ActivTrak

Birch Grove Software
3.8 out of 5 stars
Timely:
TimeCamp

TimeCamp

4.4 out of 5 stars
Insightful:

Categories

Insightful records attendance automatically for computer-based teams. Clock-in and clock-out are taken from computer activity, the work schedule, the office network or a VPN connection, or entered by the employee, including clocking in against a specific project. Break time and offline time are captured separately. The Attendance Report shows each employee's daily working hours in one chart, with late starts and missed shifts marked. Shift Scheduling places each scheduled shift next to the actual clock-in and clock-out, with lateness, breaks and approved time off, and Schedule Adherence shows how closely people keep to their shifts. Absence alerts flag employees who are off schedule with no time-off record. Approved time off syncs from HR systems such as Workday and BambooHR or is entered in Insightful. Timesheets are generated automatically from recorded hours and can be exported as CSV or sent by email on a schedule.

Insightful is used by companies evaluating employee monitoring software for computer-based teams. It records which apps, websites and AI tools are used and for how long, splits each day into active and idle time, and shows a timeline of each employee's day and a real-time overview of who is working. App and Website Usage ranks every app and site by use, flags unknown apps as soon as they appear, and labels each one productive, neutral or unproductive per team, which feeds productive-time and utilization reports. Idle time alerts flag extended inactivity. Screenshots are optional and blurred by default; on-demand screenshots, higher screenshot frequency and screen recording are separate add-ons. Insightful does not log keystrokes or capture message or document content. Deployment is visible to employees, each employee has a personal dashboard, and settings can be configured per team or per employee.

HR Analytics Supported

Insightful gives HR teams activity-based data on how work is distributed, without surveys. Workforce Analytics reports show workload and utilization by team, how much of the week goes to scheduled meetings, ad-hoc calls and messaging versus focus time, messaging after hours, productivity on office, remote and hybrid days, and attendance and time off. The AI Adoption Report shows daily AI users, AI time per employee and adoption rate, and groups teams by how deeply and broadly they use AI. People Intelligence adds suggested changes across five use cases: AI Maturity (how deeply each team uses AI), Team Efficiency (share of the week on core work), Workload Balance (uneven load within a team), Work Patterns (interruptions, meetings and after-hours work) and Key Person Risk (work only one person does). Each suggestion includes steps and a target metric. Teams are compared with similar teams and people with their own baseline; nobody is ranked or scored.

Insightful provides insider threat management through Workspace Security, a paid add-on available on any plan. Insider Threat Detection sends alerts on specified apps, websites and keywords, captures a screenshot when an alert fires, and shows a timeline with the logs behind each case; it can be enabled only for the employees an investigation covers. Policy adherence alerts flag unapproved apps, unapproved AI tools and off-hours access, with a daily digest and a breakdown of which rules are triggered most often. Activity Logs provide a timestamped record of application and page-level activity, filterable by person, team and date, with drill-down into any session. Alerts are visible only to the manager who created them, and role-based access limits who can see each investigation.

Project Tracking Supported

Insightful tracks time on projects and tasks automatically from computer activity, without manual timers. Projects and tasks can be created in Insightful or synced from project management tools such as Jira and Asana, and recorded time is assigned to them automatically. Reports show time spent by project, task, team and employee. Billable rates can be applied to recorded hours to show income next to labor cost on each project, and clients can be given access to the time on their own projects. Manual time entries require approval and are kept in an audit trail. Utilization and workload reports show which teams have capacity for new work. Project time can be exported as CSV, emailed on a schedule, or sent to BI tools through the API, the MCP server or the data warehouse integrations add-on.

Remote Work Supported

Insightful records work time the same way for remote, hybrid and in-office employees, including on virtual desktops such as Citrix. Location Insights compares productive time and work time on office, remote and hybrid days at team and office level, using thresholds the company sets. The Communication Report shows how much of the day goes to communication versus focus time, separates scheduled meetings from ad-hoc calls, and shows messaging by time of day, including after hours. Productivity Trends shows how productive time and utilization change for distributed teams over time. Attendance is recorded automatically from activity, the work schedule, the office network or VPN. A real-time overview shows who is currently working, and each employee can see their own data in a personal dashboard.

Time & Attendance Supported

Insightful combines time tracking and attendance for computer-based teams. Clock-in and clock-out are recorded automatically from activity, the work schedule, the office network or VPN, or entered manually; breaks and offline time are captured separately; and timesheets are generated automatically from recorded hours. Shift Scheduling compares each scheduled shift with actual clock-in and clock-out, including lateness, breaks and approved time off, and Schedule Adherence shows how closely shifts are kept. Absence alerts flag unapproved absences. Manual time entries go to a named approver and are kept in a permanent audit trail. Time off syncs from HR systems or is entered in Insightful. Hours can be split by project and task for client billing, and timesheets can be exported as CSV or emailed for payroll. Workstation Mode supports shared computers, and virtual desktops such as Citrix are supported.

Time Tracking Supported

Insightful tracks work time automatically from its desktop app, with no timers or manual timesheets. Time is assigned to projects and tasks based on the work being done, and projects and tasks can be created in Insightful or synced from project management tools such as Jira and Asana. Each employee's day is shown as active and idle time and as a timeline of the apps and websites used. Time worked offline can be added manually; manual entries are flagged separately, sent to a named approver and kept in a permanent audit trail. Billable rates can be applied to recorded hours to show income next to labor cost on each project, and clients can be given access to the time on their own projects. Timesheets, project time and utilization reports can be exported as CSV, emailed on a schedule, or accessed through the API and the MCP server. Insightful runs on Windows, macOS, Linux and virtual desktops such as Citrix.

Insightful's workforce reports cover capacity, utilization and how work time is spent across computer-based teams. Productivity Trends compares productive time and utilization for any period against the previous one, up to six months, and lists the top teams, employees and apps behind each change. Utilization is calculated per team with one of four formulas: Standard Hours, Scheduled Hours, Work Hours or Active Hours. Capacity Analysis and Workload Distribution show which teams have room, with Workload Distribution counting how many people in each team are overutilized, within range or underutilized against thresholds you set. The Communication Report splits the workday into communication and focus time, separates scheduled meetings from ad-hoc calls, and breaks meetings down by type, size and recurrence. The AI Adoption Report shows daily AI users and adoption rate by team, and Location Insights compares office, remote and hybrid days.

Timely:

Categories

Insightful:

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported
Timely:

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported
Insightful:

Integrations

Asana Supported
ClickUp Supported
GitHub Supported
Jira Supported
Trello Supported
AccessOwl Not Supported
BI Book Not Supported
GitLab Supported
Google Calendar Not Supported
Linear Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Motileo Not Supported
QuickBooks Online Not Supported
Quickwork Supported
Stackreaction Not Supported
Todoist Not Supported
Toggl Track Not Supported
Wrike Supported
Zapier Not Supported
Timely:

Integrations

Asana Supported
ClickUp Supported
GitHub Supported
Jira Supported
Trello Supported
AccessOwl Supported
BI Book Supported
GitLab Not Supported
Google Calendar Supported
Linear Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Motileo Supported
QuickBooks Online Supported
Quickwork Not Supported
Stackreaction Supported
Todoist Supported
Toggl Track Supported
Wrike Not Supported
Zapier Supported
Timely:
Claim Timely and update features and information
Claim Timely and update features and information