InsightSUITE

InsightSUITE

First Insight
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About

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality. Why First Insight? First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience. This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

About

Enrich your loyalty program through robust customer data and modernized personalization that drives more rewards for everyone. Ready to see what happens when you have the digital tools and systems retail giants depend on? Our next-level technology solutions even the playing field, connecting you with your customers and increasing your bottom line. Whether they’re browsing the store, picking up at the curb, or looking for home delivery, give your customers the option to shop on their time, their way, anytime. Our data-rich and machine-learning solutions we provide a snapshot into individual customer behavior, giving you the data you need to build personalized connections and lifetime loyalty and value. Using 1st-party data and deep insights, we identify content that speaks to customers individually, allowing you to target and engage them along every step of their retail journey. Create loyalty and drive engagement with customers by offering recommendations, offers and incentives.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retail designers, merchants, planners, and marketers.

Audience

Retailers and businesses searching for a solution to manage their sales, increase their bottom line and attract customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Custom Pricing
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

First Insight
United States
www.firstinsight.com

Company Information

Swiftly
United States
www.swiftly.com/retail-tools

Alternatives

Alternatives

VusionLive

VusionLive

Vusion

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Supported
Personalization Not Supported
Predictive Modeling Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Supported
Sentiment Analysis Supported

Integrations

Airship Not Supported
Aloha Cloud by NCR Voyix Not Supported
Braintree Not Supported
Oracle Commerce Not Supported
Ping Identity Not Supported

Integrations

Airship Supported
Aloha Cloud by NCR Voyix Supported
Braintree Supported
Oracle Commerce Supported
Ping Identity Supported
Claim InsightSUITE and update features and information
Claim InsightSUITE and update features and information
Claim Swiftly and update features and information
Claim Swiftly and update features and information