InsightSUITEFirst Insight
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Related Products
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About
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry.
Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality.
Why First Insight?
First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience.
This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
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About
Enrich your loyalty program through robust customer data and modernized personalization that drives more rewards for everyone. Ready to see what happens when you have the digital tools and systems retail giants depend on? Our next-level technology solutions even the playing field, connecting you with your customers and increasing your bottom line. Whether they’re browsing the store, picking up at the curb, or looking for home delivery, give your customers the option to shop on their time, their way, anytime. Our data-rich and machine-learning solutions we provide a snapshot into individual customer behavior, giving you the data you need to build personalized connections and lifetime loyalty and value. Using 1st-party data and deep insights, we identify content that speaks to customers individually, allowing you to target and engage them along every step of their retail journey. Create loyalty and drive engagement with customers by offering recommendations, offers and incentives.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Retail designers, merchants, planners, and marketers.
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Audience
Retailers and businesses searching for a solution to manage their sales, increase their bottom line and attract customers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingCustom Pricing
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFirst Insight
United States
www.firstinsight.com
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Company InformationSwiftly
United States
www.swiftly.com/retail-tools
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Data Platforms (CDP) Features
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Not Supported
Data Matching
Not Supported
GDPR Compliance
Supported
Personalization
Not Supported
Predictive Modeling
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Supported
Data Blending
Not Supported
Data Mining
Supported
Demand Forecasting
Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Supported
Sentiment Analysis
Supported
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Integrations
Airship
Not Supported
Aloha Cloud by NCR Voyix
Not Supported
Braintree
Not Supported
Oracle Commerce
Not Supported
Ping Identity
Not Supported
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Integrations
Airship
Supported
Aloha Cloud by NCR Voyix
Supported
Braintree
Supported
Oracle Commerce
Supported
Ping Identity
Supported
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