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About

InsightReviews is a review collection and reputation management platform for local businesses. Staff enter a customer's phone number at the point of sale, and we send an SMS with a branded review link. Positive reviews (4-5 stars) are routed to Google, Yelp, Facebook, and TripAdvisor. Negative reviews (1-3 stars) stay private so the business can follow up directly. Features include a review dashboard with analytics, staff accounts for team access, a public testimonial wall, customizable SMS templates, and Stripe-powered billing. Built for cafes, salons, dentists, gyms, and auto shops who want more 5-star reviews and fewer public complaints.

About

Every business wants satisfied customers—and we want those satisfied customers to tell other people how much they like your business. Max Feedback helps you monitor what your customers are saying about you online. If capturing more customer feedback sounds great, but you don’t know where to start, that’s OK. Our system does all the work for you. All you have to do is sign up. If you are a new business, or an existing business in a competitive market, you need people talking about you on popular social channels. You might be wondering how you will manage online reviews from multiple sources. You don’t have to. Our system seamlessly integrates with Yelp, Google, and Facebook, and automates review requests.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Local businesses (cafes, salons, dentists, gyms, auto shops) looking to get more positive online reviews and manage their reputation

Audience

Businesses searching for a solution to manage their reviews and feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$79/month
Free Version
Free Trial

Pricing

$99.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InsightReviews
Founded: 2025
Australia
insightreviews.com.au

Company Information

Max Feedback
Founded: 2016
United States
www.maxfeedback.com

Alternatives

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Yelp

Integrations

Yelp
Claim InsightReviews and update features and information
Claim InsightReviews and update features and information
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Claim Max Feedback and update features and information