UserWay

UserWay

UserWay Inc.
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About

Insi is a cloud-based WordPress accessibility plugin designed for organizations seeking genuine WCAG compliance rather than superficial overlay solutions. Built by accessibility practitioners with 20 years of WordPress experience, Insi uses advanced virtual browser technology to scan websites exactly as assistive technologies and users with disabilities experience them. This approach identifies accessibility issues that basic code analysis tools completely miss. Unlike accessibility overlays that don’t fix underlying problems and create additional issues for people with disabilities, Insi enables real accessibility remediation integrated natively into WordPress workflows. The plugin offers visual issue identification, comprehensive WCAG 2.2 AA compliance reporting, and step-by-step remediation guidance that empowers web teams to create genuinely accessible experiences without workflow disruption.

About

UserWay is a leader in digital accessibility compliance, committed to empowering the fundamental human right for inclusive digital experiences and usability. Trusted by over 1 million websites across the globe, UserWay’s AI-powered technologies break down barriers hindering digital inclusion, ensuring that every digital interaction is seamless and user-friendly. UserWay’s team of web accessibility experts combine a deep legal and technical prowess, ensuring compliance with multiple global laws and standards, including WCAG 2.2, ADA, EN 301-549, and Section 508. In addition to the cutting-edge Accessibility Widget, UserWay's suite of offerings include the Accessibility Scanner that automates violation detection and remediation, and manual Accessibility Audits. Their Accessibility Plugin provides native integration for seamless accessibility enhancement. Discover why millions of users rely on UserWay’s accessibility solutions for inclusion and compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, educational institutions, healthcare organizations, nonprofits, organizations with federal funding requirements, WordPress agencies, web developers, accessibility consultants, digital marketing agencies

Audience

Businesses searching for an automated website accessibility solution to achieve compliance with the ADA, WCAG 2.1 & 2.2, and EN 301 549

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$600/year
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • We found that it was very good at giving our audience the ability to modify the existing visuals on the site. Enlarging text, increasing line height, modifying contrast, were very handy.
  • It is easy to use, has tools to prioritize fixes, and offers tips on how to improve your site as you learn or later when you are advanced. I knew nothing about accessibility when I started, but I learned quickly with UserWay and the solution provided the tools needed to set our initial priorities.
  • UserWay offers the same service at a much lower price. The setup is easy and quick, taking less than five minutes. The support is friendly and well-informed. The features are comparable to those of the competitors. There are no hidden fees, just what you need.
  • I like the simplicity of UserWay. Very easy to set up and I can sleep at night knowing we are ADA compliant.
  • Customer Service is fantastic. The interface is easy to use. Setup was quick and it was easy to deploy.

Cons

  • There not anything that I haven't liked so far. It does the job well.
  • I would like another icon for an accessible site, a thumbs up.
  • The only downside I can see is the cost, but they seem to offer the best deal. They have been cooperative and excellent to work with..
  • There is actually nothing to dislike. Like I already mentioned this was very easy to install and is very user friendly.
  • Nothing really to speak of. Cost wise perhaps it could be a little less expensive.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Insi
Founded: 2025
United States
insihub.com

Company Information

UserWay Inc.
Founded: 2015
United States
userway.org

Alternatives

Alternatives

All in One Accessibility

All in One Accessibility

Skynet Technologies USA LLC
AudioEye

AudioEye

AudioEye, Inc.
UserWay

UserWay

UserWay Inc.

Categories

Categories

Web Accessibility Testing Features

ADA Compliance Supported
Alerts / Notifications Supported
Automated Testing Supported
Mobile Accessibility Testing Supported
Ongoing Accessibility Monitoring Supported
Reporting / Analytics Supported
Visualize Accessibility Supported
WCAG Compliance Supported

Audit Features

Alerts / Notifications Supported
Audit Planning Supported
Compliance Management Not Supported
Dashboard Supported
Exceptions Management Not Supported
Forms Management Not Supported
Issue Management Not Supported
Mobile Access Not Supported
Multi-Year Planning Supported
Risk Assessment Supported
Workflow Management Not Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Not Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Not Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Not Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Supported
Workflow / Process Automation Supported

Integrations

WordPress Supported
Adobe Dreamweaver Not Supported
AuctionMethod Not Supported
BigCommerce Not Supported
Drupal Not Supported
Duda Not Supported
Elementor Not Supported
Google Tag Manager Not Supported
HTML Not Supported
Joomla! Not Supported
Magento Not Supported
Microsoft Office 2021 Not Supported
Microsoft PowerPoint Not Supported
Moodle Not Supported
OneDine Not Supported
Shopify Not Supported
Strikingly Not Supported
Tilda Not Supported
Webflow Not Supported
Weebly Not Supported

Integrations

WordPress Supported
Adobe Dreamweaver Supported
AuctionMethod Supported
BigCommerce Supported
Drupal Supported
Duda Supported
Elementor Supported
Google Tag Manager Supported
HTML Supported
Joomla! Supported
Magento Supported
Microsoft Office 2021 Supported
Microsoft PowerPoint Supported
Moodle Supported
OneDine Supported
Shopify Supported
Strikingly Supported
Tilda Supported
Webflow Supported
Weebly Supported
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