accessiBe

Pros: The widget itself was simple to add to our client websites, and the reseller portal let us manage all three client sites in one place.

Cons: AccessiBe enforced a new 30-day cancellation notice requirement I do not recall being notified of and declined to stop a renewal I cancelled 12 days before it renewed.

Overall: My marketing company had an accessiBe reseller account covering three client websites. When one client chose not to renew, I emailed accessiBe on October 26, 2026, at 8:03 a.m. Eastern Time to cancel the upcoming annual renewal. AccessiBe identified November 7 as the renewal date—12 calendar days after my request.

AccessiBe told me its terms had changed and now required at least 30 days' notice to prevent another annual renewal. I do not recall receiving notice of that change, and the company declined to honor my request to stop the November 7 renewal.

In my opinion, insisting on another full year of payment when cancellation was requested before renewal is unreasonable. This experience has cost accessiBe my trust. I have also requested cancellation of renewals for the other two subscriptions.

Before purchasing, obtain written confirmation of the cancellation deadline, automatic renewal terms, and how changes to those terms will be communicated.

I have requested a refund and am awaiting their response.