Insell

Insell

insell.io
+
+

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About

Insell is a WhatsApp-focused customer engagement and automation platform for businesses. It provides access to the WhatsApp Business API, a shared team inbox, broadcast campaigns, automated replies, AI chatbots and workflow triggers for handling customer conversations. Its AI CRM supports lead scoring and automated follow-ups, while AI calling agents can qualify prospects, answer questions, book appointments and update CRM records in Hindi, English and Hinglish. Insell also offers n8n workflow automation and integrations with Shopify, WooCommerce, Salesforce, HubSpot and Zoho. Teams in e-commerce, real estate, education and healthcare can use the platform to manage customer inquiries, run messaging campaigns, organize sales leads and automate routine follow-up. Plans include different contact and agent limits, with onboarding and setup offered as paid services.

About

Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses in India, including e-commerce, real estate, education and healthcare teams, plus sales and marketing teams that need WhatsApp automation.

Audience

Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Version Not Supported
Free Trial Supported

Pricing

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

insell.io
India
insell.io

Company Information

Puffly
United States
pufflyai.com

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Categories

WhatsApp Marketing Supported

Categories

CRM Supported

Integrations

Google Sheets Not Supported
n8n Supported

Integrations

Google Sheets Supported
n8n Not Supported
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