iRewards

iRewards

Global Hospitality Solutions
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About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.

About

Everything you need to generate demand, build long-life customer relationships, and drive direct booking. Powerful mining integrated to multiple touchpoint. A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service. ​Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post-departure. At GHS, we empower hotels with capabilities to create new business opportunities in this digital, connected and social era. We focus on providing innovative digital solutions for the hospitality industry to drive more direct business and profit optimization through strategic implementation of CRM and Loyalty Marketing. The success of iRewards continues and from there we developed products to support the fast-growing needs of the industry.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems

Audience

Businesses seeking a solution to generate demand and build long-life customer relationships

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$250.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com

Company Information

Global Hospitality Solutions
Philippines
www.myghs.com/irewards

Alternatives

Alternatives

SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources
Exceed Software

Exceed Software

Bestman Software Solutions

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported

Categories

CRM Supported
Reservations Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Not Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Not Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Integrations

Affirm Supported
Canary Digital Tipping Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
ResLogic Supported
Rezometry Supported
WebRezPro Supported
accesso Siriusware Supported
rezStream Cloud PMS Supported

Integrations

Affirm Not Supported
Canary Digital Tipping Not Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
ResLogic Not Supported
Rezometry Not Supported
WebRezPro Not Supported
accesso Siriusware Not Supported
rezStream Cloud PMS Not Supported
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