InnoCare vs. SoftCitas Comparison Chart

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice. Valant is designed to increase the administrative and clinical efficiency of your practice. The software includes built-in outcome measures, billing, reporting, telehealth, clinical documentation, and patient engagement tools – all tailored to the unique needs of mental health. Access the only integrated tool that streamlines your prospective patient process. Receive requests for services directly in your EHR, manage new patient inquiries, and get an automatic data-driven analysis of your best patient-provider matches. With Valant, you can schedule assessments to automatically send to patients with upcoming appointments. Valant's integrated patient portal called MYIO is built to automate your patient onboarding process and give your patients the user-friendly experience they expect.

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

Textellent's robust business texting services provide SMS and MMS capability for customer service, sales, and marketing texting programs. Textellent's business texting solution makes designing, managing, measuring, and integrating SMS and MMS campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance supported by AI.  In addition, Business Texting is supported directly from any web application or web page via Textellent Messenger (a free Google Chrome extension.)

Experience the future of clinic management with Juvonno – the all-in-one EMR and practice management software designed to grow your business. Trusted by healthcare professionals since 2005, Juvonno doesn't just optimize your workflows; it transforms the way you run your clinic. Gain unparalleled efficiency with powerful automation tools for booking, billing, charting, scheduling, marketing & communications. Juvonno is your key to saving time, streamlining workflows, and delivering superior patient care. Access your clinic anytime, anywhere with Juvonno's cloud-based platform. Reach patients, manage staff, and access files from any device, no matter where you are. But that's not all – Juvonno's revolutionary tool, JComm, delivers EMR-integrated messaging to scale your patient outreach efforts. Text patients 1-on-1 directly from Juvonno, and effortlessly deliver timely text and email campaigns for birthdays, appointments, insurance reminders, AR balances and more.

Elation Health is the most trusted technology platform for independent primary care. Since 2010, the company has delivered clinical-first solutions — built on an award-winning collaborative EHR platform — that help practices start, grow, communicate, and succeed in delivering the highest quality personalized care to patients. Elation Health supports primary care providers in upholding the craft of medicine while thriving in an evolving healthcare landscape. Today, Elation Health serves 32,000 active clinicians, caring for millions of Americans. Elation’s clinical-first EHR is designed and built for independent primary care practices and physicians. With Elation, practices can manage patient records, book and arrive appointments, and view provider schedules. Physicians receive and share patient information, including labs or consults, referrals to specialists, and other documentation, eliminating duplicate data entry and ensuring all information is correct and up-to date.

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.

MaxiDent is a Canadian dental practice management software provider, that with over 40 years of experience has evolved to now offering much more in additional avenues of dentistry, such as business and marketing to help advance all dental practices across Canada. MaxiDent software offers a plethora of applications that include clinical charting, patient scheduling, SecureSend integration, billing, lab-tracking integration, and so much more. Other important capabilities of the add-ons include patient self check-in software, email / text reminders, electronic signature capture, voice recognition, voice command, and fully integrated payment systems, to name a few. By becoming a MaxiDent client, your practice will gain access to its very own dedicated 4-person SUCCESS TEAM. MaxiDent’s Success Teams are designed to work with and get to know your practice's specific needs, and comes equipped with 1 Account Manager, 1 Implementation Manager and 2 Support Technicians.