Innago vs. eRentPayment Comparison


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About Innago is a free and easy-to-use property management solution. Whether you have 1 unit or 1000, student housing, or commercial properties, Innago is built for you. Our software is designed to save you time and money, so you can spend more time doing the things that matter most. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!	About Offer time-saving online applications, tenant screening, online rent payments, maintenance requests, reminders, and credit reporting to your tenants to help distinguish your property and enhance your operations. Pay rent online, receive payment confirmations, review your payment history, receive security deposit refunds, and build your credit history. More than a rent payment service, we are an online landlord and property management tool. We offer automatic recurring rent payments for any day of the month along with monthly, bi-monthly, weekly, and bi-weekly options to match your tenants as not every tenant pays just once a month or between just the 1st and 5th of the month. If you need to modify a recurring payment for just one month, such as on a different day or without a late fee, we can handle it. In the event there is an issue with the recurring payment clearing the first time we can also reprocess the payment a second time as needed.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Small to mid-sized landlords and property managers interested in completely free online property management software	Audience Property managers in need of a rental payment and property management solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free All features are 100% free for landlords and property owners. Free Version Free Trial	Pricing $3 per month Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros User-friendly interface: Innago's design is intuitive, making navigating and utilizing the platform easy. Comprehensive feature set: Innago offers a wide range of features, from tenant management to financial tracking, customized late fees, messaging, and maintenance tracking. Mobile accessibility: The platform has a mobile app and the browser is mobile-friendly. Having the app is critical to get notifications right away if there is a maintenance issue. Strong customer support: The Innago support team is amazing and very quick to respond and get a resolution or an answer to your question. To be free to landlords is a major plus and it isn't expensive for the tenant to make their payments if they set up payments through their bank account. I love that it's free, so it saves me money. I can easily use it and navigate the dashboard every easily. The best is the quick responsiveness of customer service, which is important for me whenever a problem arises. Great Platform and Customer Service. The platform is easy to navigate and customer service is very responsive for assistance. I like that you can store documents in each renters file. Its so easy to add these documents. Its nice that I don't have to keep a physical copy. The product overall is great; it has easy accessibility and is easy to setup. It also has great flexibility. Cons Learning curve: While the interface is generally user-friendly, there is still be a learning curve for users who are new to property management software or who are switching from a different platform. It would be helpful if you were able to navigate different sections of the platform without having to back out and go to one of the side bar items. Reports: It would be nice to be able to get more reports or customize some of the reports. Creating Documents: This feature could be developed further. It isn't very user-friendly, and it would be nice to create a document from scratch. Filling out all the spaces to complete text, initials, and documents could be improved. I wish Innago implemented a guidebook or a video to help tenants better integrate into the platform because one of my tenants isn't tech savvy and had difficulty using it. I also wish there were forms available for landlords to use, such as eviction notice, lease agreements based on state, etc. I currently do not have any cons at this time to report. There is not a way to have a renter sign multiple electronic documents I do not like that I do not have the option to turn off the credit card function.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Innago Founded: 2016 United States innago.com	Company Information eRentPayment Founded: 2004 United States www.erentpayment.com
Alternatives TurboTenant	Alternatives PayYourRent.com PayYourRent
DoorLoop	Schedule My Rent
Apartments.com Rental Manager Apartments.com	ClearNow
IDprop	Avail
AppFolio Property Manager AppFolio View All	letus letus (previously RentMoola) View All
Categories Affordable Housing Commercial Real Estate HOA Income Verification Lease Accounting Lease Management Real Estate Property Management Rent Payment Rental Property Management Self Storage Student Housing	Categories Rent Payment Rental Property Management
Rental Property Management Features Credit Check Expense Management Online Payments Owner Portal Tax Management Tenant Management Tenant Portal Tenant Screening Vacancy Tracking Website Management Show More Features Commercial Real Estate Features Brand Management Cash Flow Analysis Critical Date Alerts CRM Deal Management For Appraisers For Brokers For Investors For Property Managers Portfolio Management Strategic Planning HOA Features Calendar Management Committee Management Document Management Event Management Member Communities Member Directory Online Payment Processing Property Database Website Management Work Order Management Lease Accounting Features Amortization Schedule Asset Management Billing & Invoicing Budgeting & Forecasting Capitalization Reporting Critical Date Alerts Expense Tracking For Equipment Leases For Real Estate Payment Tracking Portfolio Management Tax Management Lease Management Features Billing & Invoicing Commercial Leases Contact Management Landlord Database Lease Classification Portfolio Management Property Management Residential Leases Retail Leases Sublease Management Tenant Database Real Estate Property Management Features Billing & Invoicing Commercial Properties Contact Management Credit Check Expense Management Insurance Management Landlord Database Late Fee Calculation Lease Management Maintenance Management Owner Portal Payment Processing Portfolio Management Rent Tracking Residential Properties Tax Management Tenant Database Tenant Portal Vacancy Tracking Website Management Self Storage Features Customer Management Deposit Tracking Gate/Access Control Interactive Property Map Late Fee Calculation Lead Management Move-In / Move-Out Wizard Multi-Location	Rental Property Management Features Credit Check Expense Management Online Payments Owner Portal Tax Management Tenant Management Tenant Portal Tenant Screening Vacancy Tracking Website Management
Integrations Ledgre QuickBooks Accountants View All 2 Integrations	Integrations Ledgre QuickBooks Accountants
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