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About

Innago is a free and easy-to-use property management solution. Whether you have 1 unit or 1000, student housing, or commercial properties, Innago is built for you. Our software is designed to save you time and money, so you can spend more time doing the things that matter most. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

About

Rentec is a robust cloud-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Late Fee Calculation, and Rent Tracking. Using the Tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. While the Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small to mid-sized landlords and property managers interested in completely free online property management software

Audience

A definite all-in-one solution for property managers maintaining up to 5000 properties, or private landlords, and self-managed HOAs.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
All features are 100% free for landlords and property owners.
Free Version Not Supported
Free Trial Not Supported

Pricing

$35.00/month
Tiered pricing starting at just $35/mth for 10 units or less.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • User-friendly interface: Innago's design is intuitive, making navigating and utilizing the platform easy. Comprehensive feature set: Innago offers a wide range of features, from tenant management to financial tracking, customized late fees, messaging, and maintenance tracking. Mobile accessibility: The platform has a mobile app and the browser is mobile-friendly. Having the app is critical to get notifications right away if there is a maintenance issue. Strong customer support: The Innago support team is amazing and very quick to respond and get a resolution or an answer to your question. To be free to landlords is a major plus and it isn't expensive for the tenant to make their payments if they set up payments through their bank account.
  • I love that it's free, so it saves me money. I can easily use it and navigate the dashboard every easily. The best is the quick responsiveness of customer service, which is important for me whenever a problem arises.
  • Great Platform and Customer Service. The platform is easy to navigate and customer service is very responsive for assistance.
  • I like that you can store documents in each renters file. Its so easy to add these documents. Its nice that I don't have to keep a physical copy.
  • The product overall is great; it has easy accessibility and is easy to setup. It also has great flexibility.

Cons

  • Learning curve: While the interface is generally user-friendly, there is still be a learning curve for users who are new to property management software or who are switching from a different platform. It would be helpful if you were able to navigate different sections of the platform without having to back out and go to one of the side bar items. Reports: It would be nice to be able to get more reports or customize some of the reports. Creating Documents: This feature could be developed further. It isn't very user-friendly, and it would be nice to create a document from scratch. Filling out all the spaces to complete text, initials, and documents could be improved.
  • I wish Innago implemented a guidebook or a video to help tenants better integrate into the platform because one of my tenants isn't tech savvy and had difficulty using it. I also wish there were forms available for landlords to use, such as eviction notice, lease agreements based on state, etc.
  • I currently do not have any cons at this time to report.
  • There is not a way to have a renter sign multiple electronic documents
  • I do not like that I do not have the option to turn off the credit card function.

Pros & Cons from Real Users

Pros

  • Rentec Direct's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat.
  • Rentec Direct's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat.
  • This program makes my rental properties needs organized. I love the Tenant and owner portals and online payment options. I love how I can list properties for rent right through the program. I also love how I can get help 24/7 at no cost.
  • It gives you most of what you need, without the large cost of other online cloud based software. I found the software easy to use, but I have previous experience with this type of program, they all have their quirks. Reports are easy to configure, by date and property.

Cons

  • There were some occasional glitches, nothing biggy but it can delete the entries and it can be cumbersome.
  • There were some occasional glitches, nothing big but it can delete the entries and it can be cumbersome.
  • I wish that I could separate the tenants by properties on the tenant page, I do not like how it blends all of them together.
  • The tax information could be better, again for the price it is fine. I do wish when you needed a report the information didn't have to be put in each time. Also wish when you put in an expense from a previous month the program would stay in the month you were in, not go to the current date.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Innago
Founded: 2016
United States
innago.com

Company Information

Rentec Direct
Founded: 2008
United States
www.rentecdirect.com

Alternatives

Alternatives

Rent Manager

Rent Manager

London Computer Systems

Categories

Categories

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Not Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Not Supported
Cash Flow Analysis Supported
Critical Date Alerts Not Supported
CRM Supported
Deal Management Not Supported
For Appraisers Not Supported
For Brokers Not Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Not Supported
Strategic Planning Not Supported

Lease Accounting Features

Amortization Schedule Not Supported
Asset Management Not Supported
Billing & Invoicing Supported
Budgeting & Forecasting Not Supported
Capitalization Reporting Not Supported
Critical Date Alerts Not Supported
Expense Tracking Supported
For Equipment Leases Not Supported
For Real Estate Supported
Payment Tracking Supported
Portfolio Management Not Supported
Tax Management Not Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Not Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Not Supported
Move-In / Move-Out Wizard Not Supported
Multi-Location Supported

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Not Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Supported

Integrations

CSG Forte Not Supported
Dropbox Sign Not Supported
Ledgre Supported
Plaid Not Supported
QuickBooks Accountants Supported
QuickBooks Online Not Supported
zInspector Not Supported

Integrations

CSG Forte Supported
Dropbox Sign Supported
Ledgre Not Supported
Plaid Supported
QuickBooks Accountants Not Supported
QuickBooks Online Supported
zInspector Supported
Claim Innago and update features and information
Claim Innago and update features and information
Claim Rentec Direct and update features and information
Claim Rentec Direct and update features and information