Reviato

Reviato

EthosLink
+
+

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About

InnRow is a cloud-based property management system for owners and staff at homestays, guesthouses, villas, bed-and-breakfasts, and small hotels. It brings reservations and room availability into a shared calendar for managing stays and preventing duplicate bookings for the same room and night. InnRow supports guest profiles, payment records, invoices, housekeeping tasks, reports, and owner dashboards for occupancy, revenue, and outstanding balances. Staff accounts and role permissions help teams coordinate daily work. iCal calendar synchronization connects availability with supported online travel agency calendars, including Airbnb, Booking.com, Agoda, Vrbo, Expedia, and MakeMyTrip; updates depend on channel calendar feeds rather than real-time channel management. InnRow provides mobile-friendly access and India-focused tools for GST invoices, UPI payment records, and Form C preparation for foreign guests.

About

Reviato is hospitality-focused review analytics software for restaurants, cafes, boutique hotels, and guesthouses. It brings guest reviews from Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one dashboard, then highlights sentiment, recurring topics, and the issues worth fixing next. Teams use Reviato to understand what guests keep praising or complaining about without reading every review manually.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners and managers of homestays, guesthouses, villas, B&Bs and small hotels with 1 to 25 rooms

Audience

Restaurants, cafes, boutique hotels, guesthouses, and hospitality operators that need to monitor guest feedback across review platforms.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$15/month
Free plan for up to 2 rooms. Homestay plan: $15/month or $150/year for up to 6 rooms. Hotel plan: $29/month or $290/year for up to 25 rooms. A 30-day free trial is offered. No booking fees or commission.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The appraisals inbox, recovery follow-up when guests consent, and spotting repeated themes (cleanliness, staff, speed) instead of reacting to one-off noise. Also we love we can collect customer private details so we can stay in touch and develop campains on top of that.

Cons

  • I wish the interface allow to change the language to spanish.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

InnRow
Founded: 2026
India
innrow.com

Company Information

EthosLink
www.reviato.com

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Categories

Categories

Integrations

Agoda Supported
Airbnb Supported
Booking.com Supported
Expedia Supported
Google Sheets Supported
MakeMyTrip Supported
Vrbo Supported

Integrations

Agoda Not Supported
Airbnb Not Supported
Booking.com Not Supported
Expedia Not Supported
Google Sheets Not Supported
MakeMyTrip Not Supported
Vrbo Not Supported
Claim InnRow and update features and information
Claim InnRow and update features and information
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Claim Reviato and update features and information