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About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

About

Our seamlessly integrated platform is designed from the ground up to address increased complexity introduced by sub-hourly markets and increased transaction volumes, and to enable our customers to operate at the highest level of operational efficiencies. SoftSmiths’ solutions enable our customers to profitably and reliably operate in the competitive market place. Developed to solve business challenges, SoftSmiths platform is combined with in-depth industry knowledge and industry standard technologies to deliver unparalleled reliability, performance, openness and scalability. Our goal is to make technology conform to the business, not vice-versa. In doing so, SoftSmiths’ solutions are able to support changing business practices through an unmatched level of adaptability, flexibility and scalability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Audience

Energy companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

Company Information

SoftSmiths
Founded: 1997
United States
www.softsmiths.com

Alternatives

Alternatives

Tookan

Tookan

JungleWorks
LangSmith

LangSmith

LangChain
PatternSmith

PatternSmith

Autometrix

Categories

Categories

Energy Management Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Supported

Energy Management Features

Benchmarking Not Supported
Bill Audit Not Supported
Bill Database Not Supported
Bill Importing Not Supported
Budgeting & Forecasting Not Supported
Compliance Management Not Supported
Contract Management Supported
Cost / Use Reporting Not Supported
Emissions Monitoring Not Supported
Energy Price Analysis Not Supported
Facility Scheduling Not Supported
Greenhouse Gas Tracking Not Supported
Load Control Not Supported
Load Forecasting Supported
Meter Tracking Not Supported
Risk Management Not Supported
Weather Normalization Not Supported

Integrations

Centra Supported
Dixa Supported
Emarsys Supported
Hantera_ Supported
Klaviyo Supported
Loqate Supported
OneStock Supported
Shopify Supported
Voyado Supported
commercetools Supported

Integrations

Centra Not Supported
Dixa Not Supported
Emarsys Not Supported
Hantera_ Not Supported
Klaviyo Not Supported
Loqate Not Supported
OneStock Not Supported
Shopify Not Supported
Voyado Not Supported
commercetools Not Supported
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim SoftSmiths and update features and information
Claim SoftSmiths and update features and information