+
+

Related Products

  • CXT Software
    70 Ratings
    Visit Website
  • Detrack
    148 Ratings
    Visit Website
  • Descartes Fleet Performance Management
    28 Ratings
    Visit Website
  • Vibe Retail
    83 Ratings
    Visit Website
  • Wash-Dry-Fold POS
    126 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • Curbside Laundries
    63 Ratings
    Visit Website
  • Boostero
    59 Ratings
    Visit Website
  • Planview Software Product Delivery
    2 Ratings
    Visit Website
  • Building Logistics
    186 Ratings
    Visit Website

About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

About

Shop Pay remembers your important details, so you can fill carts, not forms. And everything is encrypted so you can speed safely through checkout. Pay in full at checkout or split your purchase into 4 equal installments at participating merchants. Now, you can offset the carbon emissions produced by your deliveries—for free. All you have to do is check out with Shop Pay, one of the first carbon-neutral ways to pay. You and your money are protected when you choose Shop Pay. Share your billing and shipping info once, and use your email address to tap through future purchases. Our servers meet strict industry standards (PCI Compliance) for vaulting credit and debit card info. Every personal detail you share with Shop is encrypted from end to end. Check out with Shop Pay and choose whether you pay in full or 4 equal installments* at participating merchants. Make debit or credit card payments every two weeks or turn on automatic payments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Audience

Anyone that needs an online payment method

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.3 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Shop Pay makes checkout fast, secure, and effortless—saving customer info for one-click purchases...
  • Nothing. Shop Pay will hijack your shopping experience to where you can't verify a purchase before it happens.It just happens. It's horrifying. I have inadvertently ordered the wrong merchandise. Because I can't verify my order. It just goes through with basically no consent. This is the worst scam going right now. And there's no way I can get out of it. There's no phone number and the chat goes nowhere and they're getting away with it: my money and yours!
  • RCVD a email stating on a credit check they did on me. How in the f did they get my social security number? I hope they all go to jail!
  • There are two different Shop Pay. 1. Shop Pay payment processing on a Shopify site - works great, no issues. 2. Shop Pay checkout for customers and ShopPay App - BAD, BAD, BAD, Do Not Use unless you want to loose customers.
  • Nothing. Awful experience.

Cons

  • While ShopPay advertises protection against fraud, sellers still need to perform their own fraud screening to avoid costly chargebacks. A common ShopPay scam occurs when a customer claims an “Item Not as Described” dispute. Credit card companies typically side with the buyer in these cases — leaving merchants with no real defense, even when the product was delivered exactly as ordered. We experienced this firsthand when a customer placed two high-value orders shipped to a freight forwarder and never heard from the buyer again. Both packages were signed for and confirmed delivered, yet the buyer filed “item not as described” chargebacks and received full refunds. Despite providing detailed tracking, delivery proof, and our attempted communication records, we still lost both disputes. ShopPay refused coverage, stating this type of claim isn’t recognized as fraud under their protection policy. Same buyer tried to do the same purchase months later on another website of ours (2) separate orders again.
  • Everything. I had to cancel the credit cards that were somehow linked with this thing inadvertently. It's basically fraud. Do NOT give these people your information. You will regret it.
  • Illegal activity they should be in prison. Report also to Better Business Bureau
  • Shop Pay Checkout will take over the checkout page of your site if the customer has the used ShopPay ever (has cookie). The Shop Pay checkout page overrides the sites checkout page and is "almost" impossible to get out of. There is a tiny link "Checkout as a Guest" that will return the standard checkout page, but it is at the bottom of the page and tiny, like a 6pt. font. Customers will never find it and just abandon the checkout. This extra checkout page cost us more money in lost checkouts then I care to divulge, suffice it say in was over six figures.
  • They keep popping up uninvited. Kept trying to use my own payment options (store cards!!! They kept overriding my Macy's cards) communication is nil & have to download their app to find out where your stuff is. No phone number. It is awful. I have no way to track shipments or refunds or anything. Beware!!! My Macy's, Ugg, and Sundance purchases all screwed up.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

Company Information

Shop Pay
Founded: 2006
Canada
shop.app/what-shop-does

Alternatives

Alternatives

Flex Pay

Flex Pay

Upgrade
Tookan

Tookan

JungleWorks

Categories

Categories

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Integrations

Shopify
CWILL
Centra
Dixa
Emarsys
Facebook
Instagram
Klaviyo
Loqate
Microsoft Copilot
OneStock
Sharpei
Shop
UpCart
Voyado
WhenThen
commercetools

Integrations

Shopify
CWILL
Centra
Dixa
Emarsys
Facebook
Instagram
Klaviyo
Loqate
Microsoft Copilot
OneStock
Sharpei
Shop
UpCart
Voyado
WhenThen
commercetools
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim Shop Pay and update features and information
Claim Shop Pay and update features and information