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About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

About

PickPack is an Israel-built delivery management platform that turns chaotic last-mile operations into a calm, AI-powered workflow. What's inside: • AI route optimization with service-time learning across repeat stops • Native driver app for iOS and Android — barcode scanning, navigation, proof of delivery (photo + signature + GPS) • Real-time GPS tracking, dispatcher dashboard, and live ETAs • Customer updates over WhatsApp and SMS • Open REST API for integration with order systems, ERP, WMS, e-commerce platforms • Full multi-language platform — Hebrew, English, Spanish — same system, one toggle Built for: restaurants, e-commerce retailers, distributors, pharmacies, food and beverage producers, and 3PL/courier companies running 50–500 deliveries per day. Local team in Israel, Hebrew-native support, and a savings calculator that gives a personalized estimate in under 60 seconds.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Audience

Mid-market and small-business delivery & logistics operators — restaurants, e-commerce retailers, distributors, pharmacies, food and beverage producers — running 50–500 deliveries per day with their own or contracted fleet.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

Company Information

PickPack
Founded: 2017
Israel
www.pickpackage.com

Alternatives

Alternatives

Tookan

Tookan

JungleWorks
TrackoMile

TrackoMile

TrackoBit

Categories

Categories

Last Mile Delivery Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Supported

Integrations

Centra Supported
Dixa Supported
Emarsys Supported
Hantera_ Supported
Klaviyo Supported
Loqate Supported
OneStock Supported
Shopify Supported
Voyado Supported
commercetools Supported

Integrations

Centra Not Supported
Dixa Not Supported
Emarsys Not Supported
Hantera_ Not Supported
Klaviyo Not Supported
Loqate Not Supported
OneStock Not Supported
Shopify Not Supported
Voyado Not Supported
commercetools Not Supported
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim PickPack and update features and information
Claim PickPack and update features and information