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About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

About

Onro is an AI courier software used by courier companies, logistics providers, and last-mile delivery services to manage delivery operations through a centralized system. The platform supports the complete delivery lifecycle, including order management, dispatching, driver coordination, route planning, real-time tracking, proof of delivery, customer communication, warehouse operations, and reporting. Organizations can manage deliveries across multiple teams, locations, and workflows. Onro includes dedicated applications for customers, recipients, drivers, dispatchers, and warehouse personnel. Features include automated and manual dispatching, route planning and optimization, barcode scanning, on-demand and hub workflows, delivery notifications, cash-on-delivery support, and role-based access controls. Onro incorporates AI Agents. The platform is used by businesses in more than 50 countries and supports organizations ranging from growing delivery companies to enterprise logistics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Audience

Courier Companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$239/month
Onro is usage-based, starting at $239/month. Pricing scales with delivery volume and fleet size; custom enterprise plans are available. Contact Onro for a tailored quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

Company Information

Onro
Founded: 2020
Lithuania
onro.io

Alternatives

Alternatives

Tookan

Tookan

JungleWorks
Internet Dispatcher

Internet Dispatcher

IDS Internet Dispatch Services

Categories

Categories

Courier Supported
Last Mile Delivery Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Supported

Integrations

Shopify Supported
BUX Not Supported
Emarsys Supported
Freshsales Not Supported
GloriaFood Not Supported
Gmail Not Supported
Google Maps Not Supported
HubSpot CRM Not Supported
Hyperzod Not Supported
Loqate Supported
OpenStreetMap Not Supported
Order Tiger Not Supported
PayPal Not Supported
PayPro Global Not Supported
Pipedrive Not Supported
Voyado Supported
WordPress Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
ezCater Not Supported

Integrations

Shopify Supported
BUX Supported
Emarsys Not Supported
Freshsales Supported
GloriaFood Supported
Gmail Supported
Google Maps Supported
HubSpot CRM Supported
Hyperzod Supported
Loqate Not Supported
OpenStreetMap Supported
Order Tiger Supported
PayPal Supported
PayPro Global Supported
Pipedrive Supported
Voyado Not Supported
WordPress Supported
Zendesk Supported
Zoho CRM Supported
ezCater Supported
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information