OnTime 360

OnTime 360

Vesigo Studios
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About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

About

OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks Desktop/Enterprise, QuickBooks Online, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online order entry, easy billing, route optimization, proof of delivery, multi-stop routing tools, automatic notifications, and flexible customer pricing with automatic quotes. Get started with a 14-day free trial, no credit card needed! Or if you’d like a personalized tour through OnTime, book a live demonstration to see the software in action.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Audience

A complete software solution for delivery companies, couriers, and transportation services.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49/month
Unlimited Users
Unlimited Customers
Unlimited Technical Support
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I adore the great, prompt and courteous support/advice given by OnTime 360's team of professionals at all times! Their service is second to none when compared to the 'other' global courier/logistic software support/service!! This software is extremely versatile and robust on many fronts which enhances our daily dispatching and customization on a fly.
  • It is very easy to use and set up. OnTime 360 will make your drivers, dispatchers and billing team more efficient. The mobile app is a winner. The driver get a map to the next stop and then are able to collect PODs in the field that are instantly transmitted to you and your customers. This software truly allows smaller delivery and courier companies to operate on par with the giants. Clients can access their info online in real time.

Cons

  • I am disappointed in the tracking of the drivers. Complete tracking in real-time is only accomplished if the drivers have the app open on their hand-held at all times, which can be difficult at all times for drivers as they have to juggle other functions on their routes.
  • Nothing really i wish it had better vehicle maintenance.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

Company Information

Vesigo Studios
Founded: 1999
United States
www.ontime360.com

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Tookan

JungleWorks

Categories

Categories

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Digital Signature Features

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

GPS Tracking Features

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Mobility Features

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Order Entry Features

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Integrations

Authorize.Net
Centra
Dixa
Emarsys
FreshBooks
Hantera_
Klaviyo
Loqate
Microsoft Excel
OneStock
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Shopify
Voyado
Xero
commercetools

Integrations

Authorize.Net
Centra
Dixa
Emarsys
FreshBooks
Hantera_
Klaviyo
Loqate
Microsoft Excel
OneStock
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Shopify
Voyado
Xero
commercetools
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim OnTime 360 and update features and information
Claim OnTime 360 and update features and information