SmartSIP

SmartSIP

IntraNext Systems
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+

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About

Your IT organization can apply sophisticated masking to limit sensitive data access with flexible data masking rules based on a user’s authentication level. Blocking, auditing, and alerting your users, IT personnel, and outsourced teams who access sensitive information, it ensures compliance with your security policies and industry and civil privacy regulations. Easily customize data-masking solutions for different regulatory or business requirements. Protect personal and sensitive information while supporting offshoring, outsourcing, and cloud-based initiatives. Secure big data by dynamically masking sensitive data in Hadoop.

About

SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution for data security and privacy

Audience

Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Informatica
United States
www.informatica.com/products/data-security/data-masking/dynamic-data-masking.html

Company Information

IntraNext Systems
United States
intranext.com/solutions/smartsip

Alternatives

BizDataX

BizDataX

Ekobit

Alternatives

Zentrunk

Zentrunk

Plivo

Categories

Data Masking Supported

Categories

Telephony Supported

Integrations

Avaya Experience Platform Not Supported
Cisco CX Cloud Not Supported
Hadoop Supported

Integrations

Avaya Experience Platform Supported
Cisco CX Cloud Supported
Hadoop Not Supported
Claim Informatica Dynamic Data Masking and update features and information
Claim Informatica Dynamic Data Masking and update features and information
Claim SmartSIP and update features and information
Claim SmartSIP and update features and information