Infocon Systems vs. TrueCommerce Comparison


Infocon Systems	TrueCommerce	+	+
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About Our EDI solutions will enable you to do business with ANY trading partner! We will create a streamlined workflow for your favorite ERP accounting and business systems such as Salesforce, Quickbooks, & ShipStation. Our custom EDI solutions will seamlessly work with ANY industry you do business with. Any great solution is only as good as the support you get. We provide 24/7/365 support for all our solutions. We're here for you around the clock. Our dedicated team of EDI experts will quickly get your business EDI compliant! Our user-friendly web service and our team of EDI specialists will ensure that your EDI experience is easy, simple, and painless. We provide EDI services for companies in all sectors of the global economy . These industries include retail, grocery, automobile, transportation, defense, healthcare, pharmaceuticals, and agriculture to name a few. Specifically, in the Defense industry, we provide EDI services with trading partners such as the Army Airforce Exchange.	About TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Retail, grocery, automobile, transportation, defense, healthcare, pharmaceuticals, and agriculture companies seeking a solution to improve their operations	Audience TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Infocon Systems provides transparent, partner-based pricing, eliminating unexpected EDI transaction fees. Free Version Not Supported Free Trial Supported	Pricing Pricing can be shared as part of a quote. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 5.0 / 5 features 4.9 / 5 design 5.0 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros Infocon Systems has made managing our EDI transactions much more efficient. The platform integrates well with NetSuite, automates document processing, and reduces manual work. Their support team is always quick to respond and provides practical solutions whenever we have questions or need assistance. The implementation process was well organized, and adding new trading partners has been straightforward. Overall, the software is reliable, easy to navigate, and has helped improve the accuracy of our order processing. Infocon Systems has made EDI management much easier by integrating smoothly with NetSuite and automating our order, shipping, and invoicing processes. Their support team is responsive, knowledgeable, and quick to assist whenever we have questions or need to onboard a new trading partner. The platform is reliable, easy to work with, and has helped reduce manual effort, improve accuracy, and keep our EDI operations running efficiently. Honestly, it’s their customer service. EDI can get incredibly confusing and stressful, but the team at Infocon actually picks up the phone and fixes things fast. They made our onboarding and partner setup smooth, and whenever we run into a weird error, they’re right there to help us sort it out. It feels like a true partnership, not just a software subscription. Infocon Systems integrates very smoothly with Odoo, which has made our EDI processing much easier. Orders and invoices sync directly into Odoo without manual entry, saving us time and reducing mistakes. The system feels straightforward and practical, not overly complicated. It’s been reliable for our day-to-day operations, and their support team has been responsive and easy to work with whenever we’ve had questions. Overall, it’s a cost-effective solution that fits well with our business needs. The seamless EDI integration with Odoo and the flexibility to handle different trading partners is what stands out most. Cons We have not encountered any significant drawbacks. The software has met our expectations, and the support team has been excellent whenever we needed assistance. Initial EDI setup requires coordination, but the Infocon team manages the process effectively. The interface could look a bit more modern, but functionality-wise, it does exactly what we need it to do. There aren’t any major drawbacks. Like most EDI implementations, the initial setup and mapping process takes some coordination, especially when dealing with multiple trading partners. The initial learning curve can feel a bit steep, especially when first working with EDI configurations in Odoo.	Pros & Cons from Real Users Pros The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed. The interface is very easy to use. Even the "technology challenged" will not have an issue using it. I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional. TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc. Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything. Cons None at this time. Sometimes when asking questions I have to dive in deep to find my answers. We don't have any. Everything always works as it should. I don't have anything negative to say, I like all aspects of the company. I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO. Nothing comes to mind as being a problem. I like all the stuff.
Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Infocon Systems Founded: 1988 United States www.infoconn.com	Company Information TrueCommerce Founded: 1995 United States www.truecommerce.com
Alternatives Elevate EDI EDI Support LLC	Alternatives Elevate EDI EDI Support LLC
SPS Commerce	Cleo Integration Cloud Cleo
Data Interchange	Orderful
OpenText B2B Integration Foundation OpenText	Kentro Kentro.io
Orderful View All	BizAutomation View All
Categories EDI Supported Integration Supported	Categories Automatic Replenishment Systems Supported B2B eCommerce Supported B2B Gateways Supported Distribution Supported Dropshipping Supported EDI Supported Inventory Management Supported Multi-Channel eCommerce Supported Order Entry Supported Order Fulfillment Supported Order Management Supported PIM Supported Purchase Order Supported Supply Chain Management Supported Vendor Managed Inventory (VMI) Supported
EDI Features Archiving & Retention Supported AS2 Applications Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Supported Data Format Translator Supported Flexible Licensing Supported Full Logging Supported Labeling Supported	EDI Features Archiving & Retention Supported AS2 Applications Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Supported Data Format Translator Supported Flexible Licensing Supported Full Logging Supported Labeling Supported Show More Features Dropshipping Features Analytics / Reporting Supported Customer Service Management Not Supported eCommerce Integration Not Supported Order Management Supported Price Optimization Not Supported Product Information Management (PIM) Not Supported Shipment Tracking Supported Sourcing Management Supported Supplier Management Supported Order Fulfillment Features Choose Shipping Service Not Supported eCommerce Integration Not Supported Global Shipping Not Supported Inventory Management Supported Multi-Channel Support Not Supported Order Management Not Supported Production Logistics Not Supported Recycling Not Supported Returns Management Not Supported Supply Chain Management Supported PIM Features Content Syndication Supported Data Modeling Supported Data Quality Control Supported Digital Asset Management Supported Documentation Management Supported Master Record Management Supported Version Control Supported Supply Chain Management Features Demand Planning Supported Electronic Data Interchange Supported Import / Export Management Not Supported Inventory Management Not Supported Order Fulfillment Not Supported Order Management Not Supported Sales & Operations Planning Not Supported Shipping Management Not Supported Supplier Management Not Supported Transportation Management Not Supported Warehouse Management Not Supported Vendor Managed Inventory (VMI) Features Audit Trail Not Supported Bin-Level Management Not Supported Compliance Management Supported Demand Forecasting Supported EDI Supported Lot & Shelf Life Management Not Supported Performance Metrics Supported Self-Service Portal Not Supported Serial Number Control / Management Not Supported Sourcing Management Supported Transaction History Supported Vendor Master Data Management Supported
Integrations NetSuite Supported QuickBooks Enterprise Supported Shopify Supported Acumatica Cloud ERP Not Supported Cybake Not Supported Extensiv 3PL Warehouse Manager Not Supported Fishbowl Not Supported Global Shop Solutions Not Supported Logiwa IO Not Supported Microsoft Dynamics 365 Business Central Not Supported Microsoft Dynamics 365 Project Operations Not Supported Microsoft Dynamics Supply Chain Management Not Supported Odoo Supported QuickBooks Online Not Supported SAGE Not Supported SAP Advanced Track and Trace for Pharmaceuticals Not Supported STORIS Not Supported Sage 300 Supported Salesforce Supported Xero Not Supported Show More Integrations View All 8 Integrations	Integrations NetSuite Supported QuickBooks Enterprise Supported Shopify Supported Acumatica Cloud ERP Supported Cybake Supported Extensiv 3PL Warehouse Manager Supported Fishbowl Supported Global Shop Solutions Supported Logiwa IO Supported Microsoft Dynamics 365 Business Central Supported Microsoft Dynamics 365 Project Operations Supported Microsoft Dynamics Supply Chain Management Supported Odoo Not Supported QuickBooks Online Supported SAGE Supported SAP Advanced Track and Trace for Pharmaceuticals Supported STORIS Supported Sage 300 Not Supported Salesforce Not Supported Xero Supported Show More Integrations View All 52 Integrations
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