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About

Our EDI solutions will enable you to do business with ANY trading partner! We will create a streamlined workflow for your favorite ERP accounting and business systems such as Salesforce, Quickbooks, & ShipStation. Our custom EDI solutions will seamlessly work with ANY industry you do business with. Any great solution is only as good as the support you get. We provide 24/7/365 support for all our solutions. We're here for you around the clock. Our dedicated team of EDI experts will quickly get your business EDI compliant! Our user-friendly web service and our team of EDI specialists will ensure that your EDI experience is easy, simple, and painless. We provide EDI services for companies in all sectors of the global economy . These industries include retail, grocery, automobile, transportation, defense, healthcare, pharmaceuticals, and agriculture to name a few. Specifically, in the Defense industry, we provide EDI services with trading partners such as the Army Airforce Exchange.

About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, grocery, automobile, transportation, defense, healthcare, pharmaceuticals, and agriculture companies seeking a solution to improve their operations

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Infocon Systems provides transparent, partner-based pricing, eliminating unexpected EDI transaction fees.
Free Version
Free Trial

Pricing

Pricing can be shared as part of a quote.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Infocon Systems has made managing our EDI transactions much more efficient. The platform integrates well with NetSuite, automates document processing, and reduces manual work. Their support team is always quick to respond and provides practical solutions whenever we have questions or need assistance. The implementation process was well organized, and adding new trading partners has been straightforward. Overall, the software is reliable, easy to navigate, and has helped improve the accuracy of our order processing.
  • Infocon Systems has made EDI management much easier by integrating smoothly with NetSuite and automating our order, shipping, and invoicing processes. Their support team is responsive, knowledgeable, and quick to assist whenever we have questions or need to onboard a new trading partner. The platform is reliable, easy to work with, and has helped reduce manual effort, improve accuracy, and keep our EDI operations running efficiently.
  • Honestly, it’s their customer service. EDI can get incredibly confusing and stressful, but the team at Infocon actually picks up the phone and fixes things fast. They made our onboarding and partner setup smooth, and whenever we run into a weird error, they’re right there to help us sort it out. It feels like a true partnership, not just a software subscription.
  • Infocon Systems integrates very smoothly with Odoo, which has made our EDI processing much easier. Orders and invoices sync directly into Odoo without manual entry, saving us time and reducing mistakes. The system feels straightforward and practical, not overly complicated. It’s been reliable for our day-to-day operations, and their support team has been responsive and easy to work with whenever we’ve had questions. Overall, it’s a cost-effective solution that fits well with our business needs.
  • The seamless EDI integration with Odoo and the flexibility to handle different trading partners is what stands out most.

Cons

  • We have not encountered any significant drawbacks. The software has met our expectations, and the support team has been excellent whenever we needed assistance.
  • Initial EDI setup requires coordination, but the Infocon team manages the process effectively.
  • The interface could look a bit more modern, but functionality-wise, it does exactly what we need it to do.
  • There aren’t any major drawbacks. Like most EDI implementations, the initial setup and mapping process takes some coordination, especially when dealing with multiple trading partners.
  • The initial learning curve can feel a bit steep, especially when first working with EDI configurations in Odoo.

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Infocon Systems
Founded: 1988
United States
www.infoconn.com

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Alternatives

Alternatives

SBSA Technology

SBSA Technology

SBSA Technologies, Inc.
Kentro

Kentro

Kentro.io

Categories

Categories

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Dropshipping Features

Analytics / Reporting
Customer Service Management
eCommerce Integration
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management

Order Fulfillment Features

Choose Shipping Service
eCommerce Integration
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management

PIM Features

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Supply Chain Management Features

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Vendor Managed Inventory (VMI) Features

Audit Trail
Bin-Level Management
Compliance Management
Demand Forecasting
EDI
Lot & Shelf Life Management
Performance Metrics
Self-Service Portal
Serial Number Control / Management
Sourcing Management
Transaction History
Vendor Master Data Management

Integrations

NetSuite
QuickBooks Enterprise
Shopify
Epicor Eclipse
Fulfillment.com
Fuuz
Microsoft Dynamics 365 Project Operations
Microsoft Dynamics GP
Microsoft Dynamics SL
Microsoft Dynamics Supply Chain Management
NetSuite OneWorld
Odoo
QuickBooks Desktop Pro
SAP Ariba
SAP HANA Cloud
Sage 300
SkuVault
WooCommerce
Xero
aACE

Integrations

NetSuite
QuickBooks Enterprise
Shopify
Epicor Eclipse
Fulfillment.com
Fuuz
Microsoft Dynamics 365 Project Operations
Microsoft Dynamics GP
Microsoft Dynamics SL
Microsoft Dynamics Supply Chain Management
NetSuite OneWorld
Odoo
QuickBooks Desktop Pro
SAP Ariba
SAP HANA Cloud
Sage 300
SkuVault
WooCommerce
Xero
aACE
Claim Infocon Systems and update features and information
Claim Infocon Systems and update features and information
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Claim TrueCommerce and update features and information