InfoCenter

InfoCenter

ICM Document Solutions
OpenText eDOCS

OpenText eDOCS

OpenText
+
+

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About

InfoCenter is a powerful, intuitive self-service web portals that enables your organization to securely share records and documents, from multiple sources. User interaction with the portal is easily monitored, including complete search history and viewing data and associated documents. It’s an ideal solution for a wide range of implementations, such as (public, student, employee) records requests, customer service resources, and invoice payment inquiries. InfoCenter’s highly configurable authentication model allows content to be selectively available to external or corporate users, while not compromising the security of internal systems or data. From wide open public record requests to strictly controlled sensitive information, this control allows your business to safely satisfy regulatory requirements and legal obligations. InfoCenter empowers your business to provide the right information to the right parties at the right time.

About

OpenText™ eDOCS is a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for organizations producing high-touch, high-value work product in industries, including Legal, Corporate Legal, Public and Energy and Professional Services. eDOCS ensures sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients. A new OpenText eDOCS InfoCenter user interface puts accessibility, usability and personalization at the forefront of today’s work-anywhere experience. With an easily personalized, modern interface that lets users choose application tiles to suit their working environment, eDOCS InfoCenter offers added choice and flexibility in how users work. eDOCS InfoCenter is available across devices and business applications, from desktop and tablet to mobile and web.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Self-service web portal for organizations looking to share documents and records

Audience

Enterprises interested in a solution to capture, govern, find and securely collaborate on sensitive legal work product

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ICM Document Solutions
Founded: 1988
United States
www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/specialty-technologies/edocs-information-management

Alternatives

CloudRadial

CloudRadial

Azurative

Alternatives

LexWorkplace

LexWorkplace

Uptime Legal
Integra Ontrack ERP

Integra Ontrack ERP

Edocs IT Soluitons

Categories

Portal Supported

Categories

Portal Features

Chat Not Supported
Collaboration Not Supported
Content Management Not Supported
Document Management Supported
File Sharing Supported
Search Not Supported

Integrations

BigHand Document Creation Not Supported
BigHand Metadata Management Not Supported
DocStyle Not Supported
EzeScan Not Supported
Foxit PDF Editor Not Supported
Microsoft 365 Not Supported
Microsoft Excel Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Microsoft Word Not Supported
OpenText Legal Knowledge Management Not Supported
Oracle Cloud Infrastructure Not Supported
SAP Cloud Platform Not Supported
SAP HANA Not Supported
SAP SuccessFactors Not Supported
Salesforce Not Supported
ZERO Not Supported

Integrations

BigHand Document Creation Supported
BigHand Metadata Management Supported
DocStyle Supported
EzeScan Supported
Foxit PDF Editor Supported
Microsoft 365 Supported
Microsoft Excel Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Microsoft Word Supported
OpenText Legal Knowledge Management Supported
Oracle Cloud Infrastructure Supported
SAP Cloud Platform Supported
SAP HANA Supported
SAP SuccessFactors Supported
Salesforce Supported
ZERO Supported
Claim InfoCenter and update features and information
Claim InfoCenter and update features and information
Claim OpenText eDOCS and update features and information
Claim OpenText eDOCS and update features and information