Related Products
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About
Listening to your customer from start to finish is what builds a unique experience. With the NPS® (Net Promoter Score) method, calculate, apply and monitor data in real-time with IndeCX. Present in more than 30 countries, we are the only tool with ISO certification for quality, market research, and information security, which guarantees the protection and confidentiality of your information. From setting up surveys, and creating questionnaires, to reporting, you can customize your study. We are a solution that adapts to your needs and your business. IndeCX has artificial intelligence for categorization, sentiment analysis, root cause interpretation, as well as providing assertive and accurate analysis. We are ISO 9001 (quality), ISO 20252 (market research) and ISO 27001 (information security) certified, affirming our commitment to quality and delivery. More than 300 clients in Brazil and Latin America are monitored by our tool.
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About
Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Brands searching for a solution to manage and monitor net promoter score and customer experience
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Audience
Businesses searching for a solution to increase reviews and recommendations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIndeCX
Brazil
indecx.com.br/
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Company InformationListen360
United States
www.listen360.com
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Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Integrations
Blotout
Meltano
Procare
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