Incident Insight

Incident Insight

Salus Suite
+
+

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About

Incident Insight is cloud-based incident investigation and root-cause analysis software that helps organizations visually map out, analyze, and learn from past incidents so they can develop safeguards to prevent similar events in the future. Designed to simplify and accelerate traditional incident investigations, it offers drag-and-drop diagram creation, customizable metadata, and intuitive tools for building investigation diagrams that break down threats, events, barriers, causes, and root causes so users can clearly see what happened and why. It enables teams to mark barrier failures, add supporting documentation, attach photos or files, and compare data across diagrams, then share results via live workspace links, downloadable images, or exported Word or Excel reports for presentations and reporting. Incident Insight is cloud-based for easy collaboration and lets multiple team members work together from anywhere.

About

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Risk management and safety professionals requiring a solution to investigate root causes of incidents and prevent future occurrences

Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$179/month unlimited users
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Salus Suite
United States
incident-insight.com

Company Information

root9
Founded: 2026
United States
root9.io

Alternatives

Alternatives

SMP 365

SMP 365

SMP 365 SAAS

Categories

Incident Response Supported

Categories

Incident Response Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Not Supported
SLA Tracking / Management Supported
Threat Intelligence Not Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Not Supported

Integrations

Axiom Not Supported
Checkmk Not Supported
ConnectWise Automate Not Supported
Cronitor Not Supported
Elasticsearch Not Supported
Honeybadger Not Supported
Honeycomb Not Supported
Kaseya VSA Not Supported
Linear Not Supported
LogRhythm SIEM Not Supported
LogicMonitor Not Supported
Nagios Core Not Supported
Netdata Not Supported
PagerDuty Not Supported
Rollbar Not Supported
Sensu Not Supported
Site24x7 Not Supported
SolarWinds Database Performance Analyzer Not Supported
Splunk Cloud Platform Not Supported
Zendesk Not Supported

Integrations

Axiom Supported
Checkmk Supported
ConnectWise Automate Supported
Cronitor Supported
Elasticsearch Supported
Honeybadger Supported
Honeycomb Supported
Kaseya VSA Supported
Linear Supported
LogRhythm SIEM Supported
LogicMonitor Supported
Nagios Core Supported
Netdata Supported
PagerDuty Supported
Rollbar Supported
Sensu Supported
Site24x7 Supported
SolarWinds Database Performance Analyzer Supported
Splunk Cloud Platform Supported
Zendesk Supported
Claim Incident Insight and update features and information
Claim Incident Insight and update features and information
Claim root9 and update features and information
Claim root9 and update features and information