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About

InSync Healthcare Solutions EHR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EHR and practice management (PM) product is for both solo practices and larger multi-specialty locations. InSync offers a choice between purchasing an upfront license or using a web-based subscription. Because InSync integrates both PM and EHR, this system delivers a medical office solution that eliminates the need for duplicate records and provides management and workflow throughout the practice. Features such as scheduling calendars, e-prescribing, electronic claims submission, quick physical exam charts, and reconciliation reports allow InSync’s system to be adaptable to any practice’s needs. In addition to its features, the package offers an intuitive user interface that enables users to create their own custom fields and customized layouts.

About

Therabill is a cloud-based practice management software for nutritional, mental and behavioral health specialists. Therabill combines therapy billing, scheduling, and documentation in one simple solution, allowing users to submit claims, manage schedules, enter treatment notes, and maintain patient information with ease. Therabill also offers a chock-full of helpful features including exportable client statements and invoices, automated appointments and reminders, and provider portals.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tailored to mental health, substance abuse, Ob/Gyn, physical therapy, internal medicine, pediatrics and primary care specialties.

Audience

Solo therapists and multi-site group practices in speech, physical, occupational therapy, behavioral and nutritional health

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$149
per month
per provider
+ $199 one-time setup cost
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • This product appears to be designed primarily for larger primary care practices. We are a pediatric rehabilitation practice, providing OT, PT and SLP. It has many bells and whistles which you cannot "turn off". Software is very rigid and not intuitive; has a mind of it's own and does not allow for customizations of any kind suitable for our practice. Customer service is mostly prompt but majority of support comes from India; representatives often do not have mastery of the English language. There has been a clear lack of understanding of the needs of our practice since day one, heightening our frustration and lengthening the overall support process. It has been a cycle of poor communication with inSync; appears that the left hand does not know what the right is doing and vice versa. Owner has gotten directly involved via weekly phone calls but progress continues to move along at a snail's pace. This product has cost our company revenue and significantly damaged our morale. Do not waste your time or money.

Cons

  • Cloud-based so you can apparently document from anywhere. When not being booted off the system, it was a plus.

Pros & Cons from Real Users

Pros

  • Billing, scheduling, EMR, and ERA system all in one.
  • Able to generate lots of reports. Perhaps more suitable for a mid sized practice.

Cons

  • This system was great until WebPT bought it. They are using outdated servers, per their support staff. The system fails many times during the day. I cause my therapist to lose data and extra work. WebPT service staff are rude and unhelpful.
  • -The onboarding process is lengthy and complicated with very little support from Therabill. Practitioner has to do all the work with two other secondary services. - it does not support Eastern Standard Time, so your reports, patients’ reminders, record of therapist use of system are all with CST. This was not disclose at time if same. Not able to send patients text reminders unless you pay extra for it. Up to ten cents per text. This was not disclose at time of sale. Google calendar can only be sync one way. This was not disclose at time of sale. -Phobe call and emails are return usually in two dats so if you have an issue , it can not be solved right away. Expensive. About 149.99 per therapist compared to others ($30-50 per therapist) After having the service for o er a month, I will be switching to another company.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

InSync Healthcare Solutions
Founded: 2008
United States
www.insynchcs.com

Company Information

TheraBill
Founded: 2005
United States
www.therabill.com

Alternatives

Valant Behavioral Health EHR

Valant Behavioral Health EHR

Valant Medical Solutions

Alternatives

athenaOne

athenaOne

athenahealth

Categories

Categories

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Transcription Features

Abbreviation Expansion Supported
Archiving & Retention Supported
Audio File Management Supported
Audio Transmission Supported
Customizable Macros Supported
Transcription Reporting Supported
Voice Capture Supported
Voice Recognition Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

e-Prescribing Features

Clinical Alerts Not Supported
Drug Reference Database Supported
Electronic Prior Authorization Not Supported
EPCS Supported
Formulary Management Not Supported
Medication History Supported
Prescription Cancellation Not Supported
Prescription Renewals Supported
Refill Management Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Not Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Not Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Not Supported
Single Provider Practice Supported

Applied Behavior Analysis (ABA) Features

ABA Data Collection Not Supported
Appointment Management Supported
Assessments Not Supported
Billing & Invoicing Supported
Document Management Not Supported
Insurance Management Not Supported
Learning Management Not Supported
Mobile Access Supported
Practice Management Supported
Program Management Supported
Progress Tracking Not Supported
Reporting / Analytics Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Not Supported
Code & Charge Entry Not Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Not Supported
Quotes/Estimates Supported
Remittance Advice Supported

Integrations

IAL (InterActive Lab) Supported
Relatient Supported
Service Center Supported
WebPT Not Supported
Zoom Supported

Integrations

IAL (InterActive Lab) Not Supported
Relatient Not Supported
Service Center Not Supported
WebPT Supported
Zoom Not Supported
Claim InSync Healthcare Solutions and update features and information
Claim InSync Healthcare Solutions and update features and information
Claim TheraBill and update features and information
Claim TheraBill and update features and information