InProd

InProd

InProd Solutions Pty Ltd
Genesys

Genesys

RedSpark Technologies
+
+

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About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

About

Whether in your office or out on the road, Genesys will help you work faster and more efficiently. Accessible from virtually anywhere, Genesys comes pre-loaded with tons of features and information-packed reports. The dashboard provides critical agency information at a glance. Clinical Pathways help standardize your quality of care, while customizing each plan per patient. OASIS Analyzer helps you make intelligent decisions when choosing responses. And its speed will knock your socks off. It's no fun when your technology struggles to keep up with you. You spend the majority of your waking hours at work, which is why we bend over backwards to help your work day zip by as efficiently as possible: Genesys is lightning fast; it's simple to learn and easy to use; and our software support staff is among the friendliest in the industry.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Audience

Home health professionals searching for a solution to improve their home health care

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$2/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Company Information

RedSpark Technologies
United States
www.mygenesys.com

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Categories

Categories

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Integrations

Genesys Cloud CX

Integrations

Genesys Cloud CX
Claim InProd and update features and information
Claim InProd and update features and information
Claim Genesys and update features and information
Claim Genesys and update features and information