InProd

InProd

InProd Solutions Pty Ltd
InProd OverOps

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InProd:

About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.
OverOps:

About

OverOps instantly pinpoints at runtime why critical issues break backend Java and .NET applications, eliminating the detective-work of searching logs to reproduce critical errors. Unlike logs, static testing, and APM, that require foresight, OverOps analyzes code at runtime. OverOps requires no code changes, integrates into your existing CI/CD tooling, and does so continuously, from pre-prod through production.
InProd:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OverOps:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
InProd:

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.
OverOps:

Audience

Software developers, software engineers, SRE, Site Reliability Engineers, QA
InProd:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
OverOps:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
InProd:

API

Offers API Not Supported
OverOps:

API

Offers API Not Supported
InProd:

Screenshots and Videos

No images available
OverOps:

Screenshots and Videos

InProd:

Pricing

$2/month/user
Free Version Not Supported
Free Trial Not Supported
OverOps:

Pricing

$250/user/month
Free Version Not Supported
Free Trial Supported
InProd:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OverOps:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
InProd:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
OverOps:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
InProd:

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io
OverOps:

Company Information

OverOps
Founded: 2011
San Francisco, USA
www.overops.com
InProd:

Alternatives

OverOps:

Alternatives

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Splunk AppDynamics

Cisco
4.0 out of 5 stars
InProd:
OverOps:
FusionReactor

FusionReactor

Intergral
InProd:
GENESYS

GENESYS

Vitech Corporation
OverOps:
InProd:
OverOps:
InProd:
Genesis Clinical Lifecycle Management

Genesis Clinical Lifecycle Management

Genesis Automation Healthcare
OverOps:
SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor

SolarWinds
5.0 out of 5 stars
InProd:

Categories

OverOps:

Categories

OverOps:

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Not Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Not Supported
Trace Individual Transactions Supported
InProd:

Integrations

Bamboo Not Supported
Dynatrace Not Supported
Elastic Cloud Not Supported
Genesys Cloud CX Supported
Grafana Cloud Not Supported
Jenkins Not Supported
Jira Not Supported
Kibana Not Supported
Kubernetes Not Supported
Microsoft Teams Not Supported
New Relic Not Supported
Puppet Enterprise Not Supported
Scalyr Not Supported
SonarQube Server Not Supported
Splunk AppDynamics Not Supported
Squadcast Not Supported
Sumo Logic Not Supported
xMatters Not Supported
OverOps:

Integrations

Bamboo Supported
Dynatrace Supported
Elastic Cloud Supported
Genesys Cloud CX Not Supported
Grafana Cloud Supported
Jenkins Supported
Jira Supported
Kibana Supported
Kubernetes Supported
Microsoft Teams Supported
New Relic Supported
Puppet Enterprise Supported
Scalyr Supported
SonarQube Server Supported
Splunk AppDynamics Supported
Squadcast Supported
Sumo Logic Supported
xMatters Supported
InProd:
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OverOps:
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Claim OverOps and update features and information