InProd

InProd

InProd Solutions Pty Ltd
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About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

About

OverOps instantly pinpoints at runtime why critical issues break backend Java and .NET applications, eliminating the detective-work of searching logs to reproduce critical errors. Unlike logs, static testing, and APM, that require foresight, OverOps analyzes code at runtime. OverOps requires no code changes, integrates into your existing CI/CD tooling, and does so continuously, from pre-prod through production.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Audience

Software developers, software engineers, SRE, Site Reliability Engineers, QA

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$2/month/user
Free Version
Free Trial

Pricing

$250/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Company Information

OverOps
Founded: 2011
San Francisco, USA
www.overops.com

Alternatives

Alternatives

FusionReactor

FusionReactor

Intergral
GENESYS

GENESYS

Vitech Corporation
Rudder

Rudder

Normation

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Integrations

Bamboo
Chef
Desktop.com
Docker
Elastic Cloud
Genesys Cloud CX
GitLab
Grafana Cloud
Jira Work Management
Kibana
Microsoft Teams
Puppet Enterprise
SaltStack
Scalyr
Slack
Splunk AppDynamics
Squadcast
TeamCity

Integrations

Bamboo
Chef
Desktop.com
Docker
Elastic Cloud
Genesys Cloud CX
GitLab
Grafana Cloud
Jira Work Management
Kibana
Microsoft Teams
Puppet Enterprise
SaltStack
Scalyr
Slack
Splunk AppDynamics
Squadcast
TeamCity
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Claim InProd and update features and information
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