InProdInProd Solutions Pty Ltd
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Inte Q GenesisInte Q
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Related Products
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About
InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.
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About
Leverage customer data in insightful new ways with Inte Q’s Genesis Customer Engagement Platform. Genesis accepts data as-is and drives intelligent decisioning with unified profiles, segmentation tools, and more. Connect disparate data sources to develop deeper customer insights and improve ROI with a unified view of every customer. Real-time data health dashboards continuously measure data quality and highlight data enhancement opportunities that can boost response rates and elevate personalized messaging. Pre-built connectors offer a fast and cost-effective way to easily integrate and aggregate data from hundreds of sources. Build robust customer profiles from disparate data sources and activate customer segments without relying on your IT resources. Build custom segments on the fly using Segment Builder’s point and click features, no coding required!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.
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Audience
Companies and businesses interested in a costumer engagement software solution to leverage customer data
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$2/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInProd Solutions Pty Ltd
Australia
www.inprod.io
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Company InformationInte Q
Founded: 1998
United States
inteqinsights.com/genesis-platform/
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Categories |
Categories |
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Integrations
Amazon Web Services (AWS)
Aptos Retail Cloud
Eloqua
Everest
Experian Aperture Data Studio
Facebook
Genesys Cloud CX
Google Cloud Platform
HubSpot Customer Platform
Instagram
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Integrations
Amazon Web Services (AWS)
Aptos Retail Cloud
Eloqua
Everest
Experian Aperture Data Studio
Facebook
Genesys Cloud CX
Google Cloud Platform
HubSpot Customer Platform
Instagram
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