Impact Advocate

Impact Advocate

impact.com
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+

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About

Impact Advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use Impact Advocate to reward their customers, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, Impact Advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals. Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.

About

bLoyal, a cloud-based omnichannel loyalty and rewards program platform enables users to integrate with point of sale (POS) systems and eCommerce solutions. bLoyal is suitable for small to large companies in different industries. bLoyal allows users to create different types of buyer programs, offers, and promotions with options for loyalty points, tiered award programs, and more. bLoyal also features the 360 CRM that connects customers' reward balances and purchases in a single profile.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market to large enterprise brands across B2B and B2C industries.

Audience

Global Markets

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39.00/month
Starting price $39.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Tons of reporting and information stored. There are absolutely NO other Pros to using this defunct system.
  • I think these are nice guys, not malicious scammers, but as far as positive aspects about their system--as soon as I think of one, I will let you know.

Cons

  • Customer service takes forever. Reports are difficult to figure out. They changed my subscription rate several times. They often place blame on my POS company for their applications failures. They told me it would be a seamless integration and that they would be able to set up my frequent buyer accounts but they did many of them wrong.
  • --does not integrate with Counterpoint very well --slow/no service response --clunky and redundant integration site --slow hosting due to narrow bandwidth --as "buggy" as I have ever seen

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

impact.com
Founded: 2015
United States
impact.com/advocate

Company Information

bLoyal
Founded: 2008
United States
www.bloyal.com

Alternatives

Alternatives

Loyax

Loyax

Sirma
Impact Advocate

Impact Advocate

impact.com
CXONCLOUD

CXONCLOUD

UNLOC Ltd.

Categories

Advocacy Supported
Affiliate Supported
Customer Loyalty Supported
Loyalty Management Supported
Referral Supported

Categories

Loyalty Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Advocacy Features

Advocate Management Supported
Campaign Management Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Supported
Legislation Tracking Not Supported
Petition Management Not Supported
Political Advocacy Not Supported
Rewards Program Supported
Social Engagement Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Supported
Social Sharing Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Not Supported
Payment Tracking Supported
ROI Tracking Supported
Social Media Monitoring Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Integrations

Adobe Marketo Engage Supported
Aloha Cloud by NCR Voyix Not Supported
AppsFlyer Supported
CLV Wallet Not Supported
Crowdin Supported
Google Analytics Supported
HubSpot Marketing Hub Supported
KORONA POS Not Supported
LS Retail Not Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
NCR Voyix Not Supported
Rapid Gun Systems Not Supported
Recurly Supported
Retail Management Hero (RMH) Not Supported
Shopify Not Supported
SimpleTexting Not Supported
Stripe Supported
WooCommerce Not Supported
Zapier Supported

Integrations

Adobe Marketo Engage Not Supported
Aloha Cloud by NCR Voyix Supported
AppsFlyer Not Supported
CLV Wallet Supported
Crowdin Not Supported
Google Analytics Not Supported
HubSpot Marketing Hub Not Supported
KORONA POS Supported
LS Retail Supported
Magento Supported
Microsoft Dynamics 365 Supported
NCR Voyix Supported
Rapid Gun Systems Supported
Recurly Not Supported
Retail Management Hero (RMH) Supported
Shopify Supported
SimpleTexting Supported
Stripe Not Supported
WooCommerce Supported
Zapier Not Supported
Claim Impact Advocate and update features and information
Claim Impact Advocate and update features and information
Claim bLoyal and update features and information
Claim bLoyal and update features and information