Impact Advocate

Impact Advocate

impact.com
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About

Impact Advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use Impact Advocate to reward their customers, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, Impact Advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals. Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.

About

Referral Factory helps companies of all sizes, from large corporates to mid-market companies or multi-location businesses across any industry. Launch a white-labeled referral program. Promote it, track every referral, and automate rewards. No developers needed. Create referral links in one click (or let customers self-sign up), collect referrals via lead forms, widgets, pop-ups, sticky bars, QR codes, landing pages, and email campaigns. Automated emails that trigger on key actions (new referral, conversion, reward due). Advanced referral tracking shows who referred whom, who has converted, and who to reward, with real-time analytics. Give your customers a branded referral portal to track referrals and rewards. Integrates with 8,000+ apps (HubSpot, Salesforce, Stripe, Intercom, Zapier) plus API and webhooks. 200+ rewards (gift cards, Stripe credits, PayPal) or issue custom rewards. GDPR, SOC 2, ISO 27001 compliant. Plans from $200/month with 24/7 support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market to large enterprise brands across B2B and B2C industries.

Audience

Built for finance, insurance, home services, SaaS, and more, it gives you everything needed to promote, track, and reward referrals from start to finish.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$95 per month
Plans start from $95 per month, and go up to $1000 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.6 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • It's very easy to use such overall. No complications or obstacles while creating referral campaigns for my business.
  • The software is really easy to use and I can have multiple campaigns which allows me to build customized referral programs for different clients without needing a developer to help me.
  • Referral Factory allows us to run multiple referral programs all at the same time. The tracking dashboard gives us a clear view of each of all our different referral programs and which one is working better. We were also able to integrate our referral program with our Salesforce CRM making it that much easier to chase referral leads and close new sales fasters.
  • I really liked the demo call as the consultant, Jess, was helpful in showing me the ins and outs of referral marketing. Since I’m not a marketer, this was very useful.
  • As a marketer I liked that you could build a 100% working referral program without any coding. A lot of the other tools you have to install scripts etc. Oh and also the branding options are good too - everything can be customised.

Cons

  • No cons. It has east to use interface which allows you to be flexible with your campaign customization.
  • I have been using the software for a few months now and haven't had any issues with it so far.
  • Only that you can’t enable sharing direct to Instagram.
  • I haven’t had any major problems so far but it would be great if there were more resources available on how to run referral marketing in the field of education. It’s all been a steep learning curve but I’m glad it’s working!
  • So far nothing - we have been using the basic plan for last 6 months.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

impact.com
Founded: 2015
United States
impact.com/advocate

Company Information

Referral Factory
Founded: 2020
Netherlands
referral-factory.com/

Alternatives

Alternatives

CXONCLOUD

CXONCLOUD

UNLOC Ltd.
OSI Affiliate Software

OSI Affiliate Software

Omnistar Interactive

Categories

Advocacy Supported
Affiliate Supported
Customer Loyalty Supported
Loyalty Management Supported
Referral Supported

Categories

Affiliate Supported

Affiliate Program is an exciting opportunity for marketers, entrepreneurs, and content creators to earn commissions by promoting one of the leading referral marketing platforms. As an affiliate, you can leverage your audience and network to generate income while helping businesses streamline their referral programs.

Brand Advocacy Supported
Customer Advocacy Supported
Lead Generation Supported

Looking to boost your customer base and increase revenue? Referral Factory makes lead generation simple and effective by leveraging the power of word-of-mouth marketing. With our platform, you can create fully automated referral programs that turn your existing customers into brand advocates—generating high-quality leads on autopilot!

Referral Supported

The word "referral" refers to the act of directing someone to a person, business, or service, usually with a recommendation or endorsement. In a business context, it typically means when a satisfied customer or individual recommends a product, service, or company to someone else.

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Supported
Social Sharing Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

Advocacy Features

Advocate Management Supported
Campaign Management Supported
Customer Advocacy Supported
Event Triggered Actions Supported
Forms Management Supported
Legislation Tracking Not Supported
Petition Management Not Supported
Political Advocacy Not Supported
Rewards Program Supported
Social Engagement Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Not Supported
Payment Tracking Supported
ROI Tracking Supported
Social Media Monitoring Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Not Supported
Contest Management Not Supported
Coupon Management Not Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Not Supported
Social Sharing Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Not Supported
Referral Tracking Supported
Rewards Management Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Not Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Integrations

Salesforce Supported
Stripe Supported
Zapier Supported
Adobe Marketo Engage Supported
AppsFlyer Supported
Axis LMS Not Supported
Crowdin Supported
Google Analytics Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Supported
Make Not Supported
Pipedrive Not Supported
Recurly Supported
Salesforce Marketing Cloud Account Engagement Supported
ServiceTitan Not Supported
Shopify Not Supported
Zoho CRM Not Supported
impact.com Supported
monday AI work platform Not Supported

Integrations

Salesforce Supported
Stripe Supported
Zapier Supported
Adobe Marketo Engage Not Supported
AppsFlyer Not Supported
Axis LMS Supported
Crowdin Not Supported
Google Analytics Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Not Supported
Make Supported
Pipedrive Supported
Recurly Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
ServiceTitan Supported
Shopify Supported
Zoho CRM Supported
impact.com Not Supported
monday AI work platform Supported
Claim Impact Advocate and update features and information
Claim Impact Advocate and update features and information
Claim Referral Factory and update features and information
Claim Referral Factory and update features and information