Immerss Live CommerceImmerss
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RacomHelios Solutions
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Related Products
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About
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.
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About
Remember the promise of 1960s science fiction? When we would have smart concierges to do all our shopping for us? The future is now. Chatbots are a new way to sell and offer customer support for your eCommerce sites. Ra is our implementation of this new paradigm. See how much better your sales and support can be when all you’re doing is having a conversation. This product was created in association with our partner company, marici technology solutions. Personal Assistant, supporting your customers through their shopping experience at your webshop. Launched digital transformation solutions, RaCom (an AI-powered Chatbot), Marici Integrations (a powerful system integration platform), Engage366 (an easy-to-use marketing automation tool) and Communer366 (a user-friendly community engagement app).
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online retailers and brands requiring a solution to create interactive, live-video shopping experiences to boost conversion rates, lift order value and reduce returns
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Audience
eCommerce stores and companies searching for a chatbot solution to improve their operations
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$66 per month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationImmerss
Founded: 2015
United States
www.immerss.live/
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Company InformationHelios Solutions
Founded: 2006
India
www.heliossolutions.co/racom/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Adobe Experience Platform
Supported
Gorgias
Supported
Intercom
Supported
LiveChat
Supported
Magento
Supported
Olark
Supported
Salesforce Agentforce Commerce
Supported
Shopify
Supported
Tidio
Supported
WooCommerce
Supported
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Integrations
Adobe Experience Platform
Not Supported
Gorgias
Not Supported
Intercom
Not Supported
LiveChat
Not Supported
Magento
Not Supported
Olark
Not Supported
Salesforce Agentforce Commerce
Not Supported
Shopify
Not Supported
Tidio
Not Supported
WooCommerce
Not Supported
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