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About

We provide frictionless voice authentication and fraud prevention for contact centers at credit unions and community banks to dramatically improve performance in three areas. Illuma is our flagship voice biometrics product, built on state-of-the-art signal processing, AI, and machine learning technologies. Our frictionless voice authentication system works in the background to rapidly and seamlessly validate the identity of callers during contact center conversations. We help community financial institutions keep fraudsters at bay and prevent account takeovers with voice biometrics technology that can’t be replicated or fooled. Our technology is purpose-built for CFIs to be affordable, effective, secure, easy to deploy, and simple to use. This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster.

About

Pretty much anything we do online now requires passwords and security questions. It’s a part of life, really. Keeping track of all this information is frustrating. All of it is meant to protect us, ensuring we are the only ones who can access our accounts and data. Granted we are always hearing news of breaches that circumvent our passwords, but we want fast, easy-to-use login authentication that delivers a better end-user experience and saves on operational costs. We believe voice is the leading authentication factor that will improve your lives. You deliver a simple, quick, secure, password-free login experience for your customers. You significantly reduce password management costs. You achieve compliance with biometric privacy laws. A real-time comparison of an individual’s voice to their unique voiceprint validates the claimed identity. Make sure people are who they say they are. Use one model across many channels for true omnichannel excellence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Credit management companies in search of a tool offering real-time voice authentication and fraud prevention solutions

Audience

Companies and organizations seeking a solution to verify and authenticate customer identity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Illuma
Founded: 2016
United States
illuma.cx/

Company Information

ValidSoft
United States
www.validsoft.com

Alternatives

Alternatives

Say-Tec

Say-Tec

Finnovant

Categories

Categories

Integrations

Avaya Cloud Office
Cisco AnyConnect
Five9
ForgeRock
Indent
Okta
Ping Identity
Salesforce
Vonage Business

Integrations

Avaya Cloud Office
Cisco AnyConnect
Five9
ForgeRock
Indent
Okta
Ping Identity
Salesforce
Vonage Business
Claim Illuma and update features and information
Claim Illuma and update features and information
Claim ValidSoft and update features and information
Claim ValidSoft and update features and information