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About

We provide frictionless voice authentication and fraud prevention for contact centers at credit unions and community banks to dramatically improve performance in three areas. Illuma is our flagship voice biometrics product, built on state-of-the-art signal processing, AI, and machine learning technologies. Our frictionless voice authentication system works in the background to rapidly and seamlessly validate the identity of callers during contact center conversations. We help community financial institutions keep fraudsters at bay and prevent account takeovers with voice biometrics technology that can’t be replicated or fooled. Our technology is purpose-built for CFIs to be affordable, effective, secure, easy to deploy, and simple to use. This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster.

About

Biometrics-based security, such as fingerprint authentication, is proven to be both more secure and convenient than passwords, making fingerprint sensing an increasingly common, and product-differentiating, feature in smartphones, tablets and PCs. However, fingerprint authentication also raises security concerns that can best be addressed with protections purpose-built for biometrics. Synaptics helps ensure biometric data protection through the SentryPoint Security Suite of features and architectures that accommodate the full range of market needs. This one-way conversion of biometric data into a proprietary template format prevents recreation, reverse-engineering or use for unintended purposes, thereby protecting the user from identity theft. All biometric data is encrypted and digitally signed using strong 256-bit Advanced Encryption Standard and Transport Layer Security technologies to prevent eavesdropping, tampering or fraud.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Credit management companies in search of a tool offering real-time voice authentication and fraud prevention solutions

Audience

Enterprises searching for a biometrics-based security solution to ensure biometric data protection

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Illuma
Founded: 2016
United States
illuma.cx/

Company Information

Synaptics
Founded: 1986
United States
www.synaptics.com/technology/security-suite

Alternatives

Alternatives

Nexsign

Nexsign

SAMSUNG SDS
TrustLink

TrustLink

AarateK

Categories

Fraud Detection Supported
Voice Biometrics Supported

Categories

Integrations

AMI Data Center Manager Not Supported
Google Not Supported
Microsoft 365 Not Supported
Qualcomm Snapdragon Ride Not Supported

Integrations

AMI Data Center Manager Supported
Google Supported
Microsoft 365 Supported
Qualcomm Snapdragon Ride Supported
Claim Illuma and update features and information
Claim Illuma and update features and information
Claim SentryPoint Security Suite and update features and information
Claim SentryPoint Security Suite and update features and information