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About

We provide frictionless voice authentication and fraud prevention for contact centers at credit unions and community banks to dramatically improve performance in three areas. Illuma is our flagship voice biometrics product, built on state-of-the-art signal processing, AI, and machine learning technologies. Our frictionless voice authentication system works in the background to rapidly and seamlessly validate the identity of callers during contact center conversations. We help community financial institutions keep fraudsters at bay and prevent account takeovers with voice biometrics technology that can’t be replicated or fooled. Our technology is purpose-built for CFIs to be affordable, effective, secure, easy to deploy, and simple to use. This system allows agents to reduce the part of the call that tends to cause the most frustration and delays, enabling them to help callers with their questions, concerns, and transactions faster.

About

ID Crowd Alert™ proactively monitors and alerts of critical changes in crowd-level behavior. ID Orchestrator™ observes applicant-level behavior to provide a frictionless identity screen prior to clicking submit. NeuroID has prevented millions of dollars in losses with early detection of fraud rings and bot activity while simultaneously unlocking millions in revenue from genuine applicants. NeuroID doesn’t collect or store any PII, which means you can rest easy knowing that your customer data isn’t at risk of breach. NeuroID’s behavioral experts pioneered the field of behavior analytics and have been referenced and cited more than anyone else for their work. Frictionless input to identity verification process means that NeuroID products require no additional onboarding steps. Applicants simply apply as they normally would, and NeuroID measures the level of familiarity they have with inputted PII.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Credit management companies in search of a tool offering real-time voice authentication and fraud prevention solutions

Audience

Fraud Detection solution that protects companies against fraud rings and bot attacks

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Illuma
Founded: 2016
United States
illuma.cx/

Company Information

NeuroID
Founded: 2014
United States
www.neuro-id.com

Alternatives

Alternatives

NeuroQ

NeuroQ

Syntermed

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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Claim Illuma and update features and information
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Claim NeuroID and update features and information