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About

Boost your team’s effectiveness and productivity with greater visibility and control of critical business data. Ideolve’s intuitive collaboration tools for business help you collaborate effectively to gain visibility of all your work, automate workflows, enhance process flow management, and exception management and stay in the loop with mentions and real-time notifications. Job application responses on Google Forms are shared via Ideolve with evaluators to record feedback, assign tasks, and collaborate over the selection process. Frontline agents logged into ticketing systems for customer support can leverage cross-functional workflow by escalating complex and exceptional issues to senior team members via Ideolve to gain quick and effective resolutions. Compliance violations discovered during audits can be privately and securely shared via Ideolve’s exception management tools with relevant audit teams to collaborate on the review and remedial action.

About

Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of a solution to boost their team’s effectiveness and productivity with greater visibility

Audience

Companies and brands of all sizes that want to engage customers on social media

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per user per month
Free Version Supported
Free Trial Supported

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ideolve
United States
ideolve.mithi.com

Company Information

Juphy
Founded: 2018
Turkey
www.juphy.com

Alternatives

TeamForge

TeamForge

Digital.ai

Alternatives

Ignatiuz HelpDesk

Ignatiuz HelpDesk

Ignatiuz Software
Kaseya BMS

Kaseya BMS

Kaseya

Categories

Collaboration Supported

Categories

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Not Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Integrations

Freshdesk Supported
Google Forms Supported
Vaultastic Supported
Zapier Supported
Zoho CRM Supported

Integrations

Freshdesk Not Supported
Google Forms Not Supported
Vaultastic Not Supported
Zapier Not Supported
Zoho CRM Not Supported
Claim Ideolve and update features and information
Claim Ideolve and update features and information
Claim Juphy and update features and information
Claim Juphy and update features and information