Ibbü

Ibbü

iAdvize
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About

ibbü is an on-demand community of experts, curated specifically for your brand by iAdvize. These experts are true enthusiasts. They are the organic champions of your products. With a strong instinct for customer relations, they bring an extra touch of personalization to your customer conversations. In the evening, on weekends, during traffic peaks... brands miss 70% of contact opportunities with their customers if they’re only available during the typical 9 to 5 Give visitors an authentic and relevant online shopping experience 24/7 with ibbu experts 24 hours a day, 7 days a week. Experts are paid according to different plans depending on your objectives: either per conversation or per transaction after a conversation. Whichever plan you choose, the experts are incentivized to offer the best quality of service. Ibbü is the answer to around the clock, on-demand customer service. With iAdvize, launching a mission and selecting the right experts is just a click away.

About

Sprocket will work with your team to scope your assets and conduct initial reconnaissance. Ongoing change detection monitors and reveals shadow IT. After your first penetration test occurs, your assets are then continuously monitored and tested by expert penetration testers as new threats emerge and change occurs. Explore the routes attackers take exposing weaknesses across your security infrastructure. Work with penetration testers during your identification and remediation processes. Reveal the hackers' perspective of your organization's environment by the very same tools our experts use. Stay informed when your assets change or new threats are discovered. Remove the artificial time constraints on security tests. Attackers don't stop, and your assets and networks change throughout the year. Access unlimited retests, and on-demand attestation reports, remain compliant, and get holistic security reporting with actionable insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a customer service solution

Audience

Companies wanting a platform to identify, verify, and simulate threats

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Subscription-based. Reach out for details.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.6 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Continuous pen testing is the way to go and pretty much similar in price to point-in-time testing - High quality talent - on-demand testing is great when testing new controls and new security tools. - Portal to track testing / re-testing, findings and request manual testing. - Detailed attack narratives are great and don't see that provided with a lot of other providers.
  • Sprocket Security brings a high level of cybersecurity expertise to the table. Their detailed approach to penetration testing ensures no vulnerabilities are overlooked. They offer a comprehensive dashboard of any findings and steps for remediation.
  • The staff are friendly and knowledgeable; they conduct thorough penetration testing and post their findings to a modern, dynamic portal/dashboard. If a particular finding is difficult to remediate, they are willing to jump in and assist. The details of the findings are impressive with real proof that a system has been exploited. They conduct human-driven testing, instead of the common "pentest" which only lists known CVEs discovered by an automated scanner.
  • They are hands on and want to make sure your environment is secure. They are local to us as well and knowing that you can trust a company in town that will help you in an event is a good thing to have on hand.
  • - Easy - Support - Guidance on how to fix findings - Results - Reporting/Portal - Expertise - Functionality of the portal

Cons

  • No Single Sign-on integration yet to the portal Attack surface module could be further enhanced but they may not want to compete in that category.
  • Initial testing happens within a 90-day window. Would be nice to start seeing results of the test prior to completion.
  • It's not a direct reflection of Sprocket, but our third party MDR vendor seemed quite confused by the concept of "continuous" penetration testing.
  • The dashboard doesn't get populated for the first 90 days but there is a lot of testing to do so I completely understand!
  • - Many marketing emails - I'm already a customer - I really can' t think of anything else.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

iAdvize
Founded: 2010
France
www.iadvize.com/en/ibbu/

Company Information

Sprocket Security
Founded: 2018
United States
www.sprocketsecurity.com

Alternatives

Alternatives

CyBot

CyBot

Cronus Cyber Technologies
iAdvize

iAdvize

iAdvize
Bishop Fox Cosmos

Bishop Fox Cosmos

Bishop Fox

Categories

Categories

Integrations

Google Analytics
Jira Work Management
MITRE ATT&CK
Salesforce
Zendesk

Integrations

Google Analytics
Jira Work Management
MITRE ATT&CK
Salesforce
Zendesk
Claim Ibbü and update features and information
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