IXACT Contact

IXACT Contact

Elm Street Technology
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About

IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.

About

Featuring an AI-powered CRM, stunning IDX websites, and fan favorite tools like our Dynamic CMA and automated social media marketing (Social Studio), Lofty (formerly Chime) is an all-in-one platform known for its ease of use. Designed from the ground up for real estate professionals to drive more leads to close, our intuitive system ensures no matter how many years your agents have been in the business or their level of technical skill, they can easily step in and start using Lofty to generate results. Want an AI assistant that engages with leads 24/7 and learns as it interacts? We’ve got that. Want a geo-farming solution that helps you identify those hard-to-find seller leads in a specific neighborhood? We’ve got that too (it’s built-in). Want award-winning technology that understands how teams work and how to help you stand out from the competition? We’ve got all that and more. Want to close MORE deals FASTER? It's time for Lofty!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Realtors, Teams, Brokerages, and Associations

Audience

Residential real estate agents, teams and brokerages

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Please contact us to request a quote.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.7 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • The CRM is easy to set up easy to use, works with Zapier too with Facebook leads. Easy drip emails.
  • This program offers great tools for realtors to use to improve their CRM. Immediate customer contact.
  • The user interface is easy to learn and use and is not glitchy, and is well thought out. And their customer service is outstanding. They are very friendly and helpful!
  • Integrating a reliable easy to use CRM system with your social media contact management system just makes sense. This system takes the place of 4 other systems. Mass emailing system, social media content producer, CRM system, It blogs for you, it creates monthly newsletters for you, it writes letters for you, it even send cards for you. You can do it by electronic communication or the system will produce actual cards, letters, literature, etc..for you to mail. Also the website they make for you is better than any website I have ever had, and that comes to you for free. Easy to use, affordable and killer customer service too ,they want you to succeed. They will even help you set it all up ! This is a game changer !!
  • I like simple and the support when needed. I absolutely love this CRM. It is absolutely amazing. I schedule my mass email blasts and I don't have to put any thought into it. Just set up the mast emails and go.

Cons

  • I would like to see mass texting option & Facebook integration.
  • Most functions require an additional monthly cost to use.
  • Nothing yet, was just a little intimidated at first with learning all of the functionality of a new program, but once I got over that and really dug into the program I began to really appreciate it's full potential. Still getting used to the website.
  • I can't find anything bad about it so far. It does so much for you and its easy!
  • No changes. Keep enhancing! Always look for ways to improve.

Pros from Real Users

Pros

  • Lofty allows me to keep in regular contact with more prospects and clients than would ever be possible on my own. It's like having an Assistant who never lets a ball drop! Lofty also offers other valuable functions that I'd have to purchase elsewhere, such as Social Studio, which helps me keep on top of my social media presence, and Transaction Management, which keeps my business running smoothly!
  • My favorite features are the one-click reports. (CMA, Home Value, Market Snapshot, Market Reports etc) Automations with listing alerts and the AI bot are very useful and time saving as well. This saves a lot of time to have the following integrated into one platform: -Calling/Texting from a web browser - AI assistant -IDX site with automated listing alerts - Calendar/scheduling - Task management - Transaction management - Mass marketing - Individual Marketing - Reporting - Contact database - Social media management - Website And more.
  • It handles and generates a lot of things. It can integrate every platform that I have used as well.
  • I love that the combination of the website and the CRM creates a lead-generating machine. It's very good at integrating website lead forms and organizing leads, and the smart plans allow a lot of nurturing and follow-up. It's easy to manage team members, agent access, lead assignments, and automated lead flow. It also has great options for managing files, costs, income, calendars, phone calls, emails, and other things needed to run a mid-size real estate team. We also create a lot of templates for emails and text messaging, which come in handy when team members need them. There are so many marketing options available, and they make it very easy to set things up for auto direct-mail and digital ads.
  • Chime is an all encompassing program that I absolutely love. Chime is always updating the system to install new features.
  • Aesthetically, Chime can provide an attractive, responsive, and straightforward website that keeps your brand looking top notch. The CRM features are great and the user interaction tracking has been a game changer. Many IDX websites require a Zapier connection to port over user data into a separate CRM, which can limit the amount of user insight you’re able to see - Not Chime. Chime also has several plugins that can be very useful to a brokerage, like its Social Studio that will automatically post selected events to your various social channels, like new listings, open houses, and recent closings.
  • I like how easy it is to set up a landing page and promote it on social media. The AI assistant is great at the initial conversation with a potential buyer/seller.
  • Allowed lender/agent split, very user friendly, works with social media platforms, easy to use landing pages, great CRM.
  • Honestly, I pretty much like everything about Chime. I’ve been a user for quite a long time now. I love that it’s month-to-month. The cost is low. The app works fantastic. The website is basically never down and there is AI built-in.
  • Chime is incredibly intuitive, the automations offer tremendous flexibility while the automated reports are tremendously effective with open rates averaging greater than 50%. Their development team is the best I have experienced released new, innovative features every month that make a direct impact on an agents' ability to generate and handle business.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Elm Street Technology
Founded: 2016
United States
www.ixactcontact.com

Company Information

Lofty
Founded: 2016
United States
lofty.com

Alternatives

Top Producer CRM

Top Producer CRM

Top Producer Systems

Alternatives

RealOffice360

RealOffice360

RealOffice360 (Home Investment Advisors Ltd.)
RealtyJuggler

RealtyJuggler

RealOrganized
Goliath

Goliath

Goliath Data

Categories

Categories

Real Estate Agency Features

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Real Estate CRM Features

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Marketing Features

Advertising Management
CMA
Contact Management
CRM
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social CRM Features

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Real Estate Agency Features

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Real Estate CRM Features

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Marketing Features

Advertising Management
CMA
Contact Management
CRM
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Real Estate CMA Features

Contact Management
Lead Capture
Market Charts
Presentation Tools
Price Forecasting
Proposal Generation
Templates

Integrations

BombBomb
Gmail
Microsoft Outlook
Zapier
Zillow
BoldTrail Back Office
Desktop.com
FullContact
Google Calendar
Happy Grasshopper
LinkedIn
Microsoft 365
Microsoft Excel
Microsoft Exchange
Microsoft Word
Redfin
X (Twitter)
iHomefinder
leadpops
realtor.com

Integrations

BombBomb
Gmail
Microsoft Outlook
Zapier
Zillow
BoldTrail Back Office
Desktop.com
FullContact
Google Calendar
Happy Grasshopper
LinkedIn
Microsoft 365
Microsoft Excel
Microsoft Exchange
Microsoft Word
Redfin
X (Twitter)
iHomefinder
leadpops
realtor.com
Claim IXACT Contact and update features and information
Claim IXACT Contact and update features and information