TimeLinx

TimeLinx

TimeLinx Software
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About

ITM Platform is the Project Portfolio Management software that bridges the gap between strategy and project management. With a mere two-week integration and an easy learning curve, you and your team members will be fully operational fast, giving you the project and work management tools you need to align your portfolio with the overall business strategy. ITM Platform offers robust control over the economics (costs and revenue) at portfolio, program, project, and task levels. Manage agile and waterfall projects, prioritize what’s best for your business, and use real-time information to report progress companywide.

About

Project and service management software designed for the mid-market. Looking for a project and service management solution that delivers better customer experiences and higher profitability. Free yourself from the burden of juggling multiple applications. TimeLinx PSM (Project and Service Management) and CRM, integrated with accounting, creates a single, seamless process from marketing to invoicing. TimeLinx PSM solutions are designed to provide transparency, access, and control across your entire customer lifecycle from lead management to project delivery. TimeLinx PSM applications connect departments to break down information silos while providing detailed reporting through your ERP system by transforming it from a single function application into a complete project and service management tool. Your entire organization gains permission-based access to comprehensive information and data, eliminating silos between departments and increasing overall efficiency.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

ITM Platform is ideal for medium to large firms, SMEs with heavy project workload, educational institutions, and public sector organizations.

Audience

Companies that are looking for a project and field service management solution that integrates with CRM and Accounting

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24/month/user
Flat fee for all user profiles, unlimited usage. Unlimited API usage
Free Version Supported
Free Trial Supported

Pricing

$45.00 per user per month
Full User - $45.00 per user per month
Mobile User - $25.00 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Best part about the TimeLinx is that provide enterprise level integration across CRM - covering lead management, product delivery & quotation, multi level audits, enhanced revenue optimization module.
  • What I like most is that everything is in one place. It's easy to keep track of projects, assign resources, and log time without jumping between different tools. The dashboard gives a good overview, and the reporting features make it easier to see how projects are progressing.
  • I liked its ability to remind me every time my subscription was ending and discounts on every time of renewal
  • TimeLinx offers an excellent combination of CRM and project management tools. Features like time tracking, scheduling, and billing work seamlessly. The reporting tools are detailed and customizable, which helps our team monitor progress and stay on track.
  • Best customer experience, higher profitability. Clean and simple user interface. Easy to navigate any features.

Cons

  • Cons are more or less similar to other competitors - Steep product learning curve, User Interface is not as per the current market needs, Report customization is constrained for specific features, Total cost of ownership for the tool can be steep for small organisations
  • One thing I didn't like is that it takes some time to get used to all the features. A few pages can feel a bit cluttered, and some reports could be easier to customise. Overall, it's a good platform, but there is definitely a learning curve for new users.
  • I dislike the reluctance of support team and inability to allow us login from different regions
  • The user interface feels a bit outdated and not very modern. New users may find it confusing at first, and onboarding or initial setup guidance could be better and more user-friendly. The learning curve is slightly steep.
  • There is nothing as such which i have disliked about this product so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ITM Platform
Founded: 2010
London, UK
www.itmplatform.com/en/

Company Information

TimeLinx Software
Founded: 2001
United States
www.timelinxsoftware.com

Alternatives

Birdview PSA

Birdview PSA

Logic Software

Alternatives

M-LINX

M-LINX

MCC
HCL SafeLinx

HCL SafeLinx

HCL Software
FactoryTalk Linx

FactoryTalk Linx

Rockwell Automation

Categories

Categories

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Resource Management Features

Capacity Management Supported
Data Visualization Not Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Not Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Not Supported
Utilization Management Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Not Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Not Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Agile Project Management Tools Features

Backlog Management Supported
Feedback Management Not Supported
Gantt/Timeline View Supported
Kanban Board Supported
Prioritization Supported
Request Management Supported
Resource Management Supported
Retrospectives Management Not Supported
Status Tracking Supported
Supports Scrum Not Supported
Team Management Supported
Template Management Supported
Workflow Management Supported

Gantt Chart Features

Alerts/Notifications Supported
Capacity Monitoring Supported
Color Coding Supported
Dependency Tracking Supported
Drag & Drop Supported
Milestone Tracking Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

IT Project Management Features

Bug Tracking Supported
Issue Management Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Supported
Prioritization Supported
Product Roadmapping Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Supports Agile Supported
Supports Scrum Not Supported
Task Management Supported
Testing / QA Management Supported
Time & Expense Tracking Supported

Kanban Features

Collaboration Tools Supported
Dependency Tracking Supported
KPI Monitoring Supported
Milestone Tracking Supported
Multi-Board Supported
Prioritization Supported
Project Planning Supported
Roadmapping Not Supported
Supports Scrum Not Supported
Task Management Supported
Time Tracking Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Not Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

Project Planning Features

Agile Methodologies Supported
Budget Management Supported
Collaboration Tools Supported
Due Date Tracking Not Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Supported
Traditional Methodologies Supported

Project Portfolio Management Features

Budget Management Supported
Collaboration Supported
Dashboard Supported
Issue Management Not Supported
Milestone Tracking Supported
Portfolio Management Supported
Project Planning Supported
Requirements Management Not Supported
Resource Management Supported
Status Tracking Supported
Task Management Supported
Time & Expense Tracking Supported

Project Tracking Features

Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Prioritization Supported
Status Tracking Supported
Time & Expense Tracking Supported

Task Management Features

Collaboration Supported
Create Subtasks Not Supported
Gamification Not Supported
Gantt Charts Supported
Mobile Access Not Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Not Supported
Reporting/Analytics Supported
Spreadsheet View Not Supported
Task Board View Not Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Resource Management Features

Capacity Management Supported
Data Visualization Not Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Integrations

Dropbox Supported
Gmail Supported
Google Calendar Supported
Jira Supported
Jira Work Management Supported
Microsoft Dynamics GP Not Supported
Microsoft Outlook Supported
Microsoft Power BI Supported
Microsoft Project Supported
Planview AgilePlace Supported
Sage 100 Not Supported
Sage 300 Not Supported
Sage CRM Not Supported
Sage Intacct Not Supported
Slack Supported
Stackreaction Supported
Trello Supported
Wufoo Supported
Zapier Supported

Integrations

Dropbox Not Supported
Gmail Not Supported
Google Calendar Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft Dynamics GP Supported
Microsoft Outlook Not Supported
Microsoft Power BI Not Supported
Microsoft Project Not Supported
Planview AgilePlace Not Supported
Sage 100 Supported
Sage 300 Supported
Sage CRM Supported
Sage Intacct Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
Wufoo Not Supported
Zapier Not Supported
Claim ITM Platform and update features and information
Claim ITM Platform and update features and information
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