+
+

Related Products

  • NMI Payments
    109 Ratings
    Visit Website
  • Convesio
    55 Ratings
    Visit Website
  • Shopify
    11,649 Ratings
    Visit Website
  • Ecwid
    1,028 Ratings
    Visit Website
  • Fishbowl
    1,086 Ratings
    Visit Website
  • AgeChecker.Net
    3 Ratings
    Visit Website
  • D&B Risk Analytics
    80 Ratings
    Visit Website
  • SupplierGateway
    9 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website
  • ActiveBatch Workload Automation
    363 Ratings
    Visit Website

About

NMI Merchant Relationship Management (formerly IRIS CRM) helps banks, ISOs, and payment providers manage the entire merchant lifecycle—from lead to underwriting to ongoing support. Purpose-built for the payments industry, NMI Merchant Relationship Management unifies risk management, compliance, and portfolio oversight within one scalable platform. Its modular suite includes Merchant Central for onboarding, residuals automation and calculation and reporting; ScanX for automated KYC/KYB and AML compliance; and MonitorX for continuous monitoring and risk alerts. Unlike generic CRMs, Merchant Relationship Management offers payments-specific functionality designed to reduce manual work, improve compliance accuracy and increase merchant retention. With white-label flexibility, integrated automation, and seamless CRM integration, it delivers operational efficiency and transparency across high-volume portfolios. Modernize merchant management, reduce churn, and simplify compliance with NMI.

About

Experience the most efficient flow in your company from first customer contact to invoice with our user-friendly CRM- and project software. Companies with Simplicate are demonstrably growing faster than their competitors. Optimal workflow is essential for agencies. With Simplicate, linked to Jira, we have become extremely efficient. Experience the most efficient flow from first customer contact through invoice. Imagine your company becoming even more successful. You decide what that success means. Whether you want more turnover per employee, want to make optimal use of the capacity of your team, or simply want more time to make beautiful things for your customers. We help you with that. Our mission is to simply make you more successful as a business service provider. We do this by removing unnecessary complexity from your daily business processes, from first customer contact to invoice. Keep it simple, that's why we are called Simplicate.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ISOs, banks and ISVs looking to manage their merchants and residuals

Audience

Companies in search of a solution to manage their reporting and invoicing operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1,499 per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

NMI
United States
www.nmi.com/products/merchant-relationship-management/

Company Information

Simplicate
Netherlands
www.simplicate.com

Alternatives

Alternatives

Brisk Invoicing

Brisk Invoicing

Brisk Cloudware
Payitiv CRM

Payitiv CRM

Payitiv
Simplicity CRM

Simplicity CRM

Simplicity
RiseCRM

RiseCRM

Aurora Payments

Categories

Categories

CRM

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Microsoft Outlook
Zapier
ClockAssist
Exact Online
HIX Bypass
HubSpot Customer Platform
Hyarchis
Jira
Leadinfo
Mailchimp
Microsoft Bookings
Microsoft SharePoint
Moneybird
NMI Merchant Central
Nextensor
Payt
Refold
Slack
Unit4 ERP
Voyced

Integrations

Microsoft Outlook
Zapier
ClockAssist
Exact Online
HIX Bypass
HubSpot Customer Platform
Hyarchis
Jira
Leadinfo
Mailchimp
Microsoft Bookings
Microsoft SharePoint
Moneybird
NMI Merchant Central
Nextensor
Payt
Refold
Slack
Unit4 ERP
Voyced
Claim Merchant Relationship Management by NMI and update features and information
Claim Merchant Relationship Management by NMI and update features and information
Claim Simplicate and update features and information
Claim Simplicate and update features and information