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About

Modern enterprises leverage countless partners and third-party solutions to enrich online services, improve operations, grow their business, and serve customers. In turn, each of these resources connect with countless more to create a growing and dynamic ecosystem of mostly unmonitored and unmanaged assets. These hyperconnected ecosystems represent a vast new attack surface that falls outside of the traditional security perimeter and enterprise risk management strategies. IONIX protects and secures enterprises from this new attack vector. IONIX is the only External Attack Surface Management platform that enables organizations to find and eliminate risks in their entire digital supply chain. Enterprises gain deep visibility and control of hidden risks stemming from Web, Cloud, PKI, DNS misconfigurations or vulnerabilities. Integrates via API or natively with Microsoft Azure Sentinel, Atlassian JIRA, Splunk, Cortex XSOAR, and more.

About

Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Our solution is designed for users at any job level across various cybersecurity and IT job functions.

Audience

Businesses searching for an AI-driven customer engagement platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IONIX
Founded: 2016
Israel
www.ionix.io

Company Information

Infosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html

Alternatives

Alternatives

Cortex AgentiX

Cortex AgentiX

Palo Alto Networks
Vesper Marine Cortex

Vesper Marine Cortex

Vesper Marine
Cortex XSIAM

Cortex XSIAM

Palo Alto Networks

Categories

Categories

Integrations

XTEL AI
BitSight
Cortex XSOAR
Jira
Microsoft Sentinel
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
Triple Point S&OP

Integrations

XTEL AI
BitSight
Cortex XSOAR
Jira
Microsoft Sentinel
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
Triple Point S&OP
Claim IONIX and update features and information
Claim IONIX and update features and information
Claim Infosys Cortex and update features and information
Claim Infosys Cortex and update features and information