INFO-Tracker

INFO-Tracker

Netintegrity
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About

INFO-Tracker™ OnSite is holistic in its management solution and data gathering. Maintenance processes are streamlined both at top-level management and on the ground. Reporting is real-time, not performed at the end of a crew’s shift, and faster action keeps problems from becoming more costly down the road. Asset inventory tracking prevents problems from happening and provides data that helps better value properties. Mobile connectivity provides work orders to those in the field and means post-service updates get entered. Automated administration allows staff to concentrate on higher-value tasks. Real-time information accessible from anywhere fosters lean, responsive operations. Communication is no longer a hurdle but an asset. Robust data means more informed decision-making. Reduced administrative needs mean increased focus on other initiatives. Address problems before they happen and lower risk.

About

Smartwebs is your all-in-one platform to help you manage your HOA Community Association Companies with tools that automate accounting, violations, work orders, and more. Smartwebs cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers. You no longer have to use multiple solutions to manage your communities. With Smartwebs Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Property managers and companies requiring a digital solution to manage their properties and operations

Audience

Businesses interested in an advanced HOA solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.40/mo. per door
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Smartwebs has a User-friendly interface that requires minimal training for our teams.Their customer support was excellent and got back to us so fast whenever we had even the most annoying questions. With Smartwebs being an All-in-one solution for accounting, violations, and work orders, we save so much time and extra money by keeping everything in one place. Everything feels so much more seamless and organized.
  • The database is easy to use, which makes training easy! Violation drives are so quick with Smartwebs; their offline app is a God send because you don't have to connect to wifi and they have an auto mailing feature.

Cons

  • Some minor feature updates take time to roll out.
  • They don't have any AI features, which isn't the end of the world but it would be cool.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Netintegrity
Founded: 1994
Canada
netintegrity.net/info-tracker-onsite/

Company Information

Smartwebs
Founded: 2005
United States
smartwebs.com

Alternatives

Alternatives

Yardi Voyager

Yardi Voyager

Yardi Systems

Categories

Categories

HOA Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Not Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Not Supported
Payment Processing Not Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Not Supported
Vacancy Tracking Supported
Website Management Not Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Integrations

AvidXchange Not Supported
Zego (Powered by PayLease) Not Supported

Integrations

AvidXchange Supported
Zego (Powered by PayLease) Supported
Claim INFO-Tracker and update features and information
Claim INFO-Tracker and update features and information
Claim Smartwebs and update features and information
Claim Smartwebs and update features and information