Related Products
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About
Keep your restaurant running smoothly with AI that handles the toughest orders. IBM watsonx Orders is an AI-powered voice agent that accurately takes orders from your drive-thru guests and speeds them to the pay window. It supports a multitude of use cases, including loyalty programs and mobile orders. It knows the customization options of every menu item. It’s aware of what’s available and what’s not. Optimize the drive-thru order-taking experience for guests and crew with an AI-powered voice assistant you can rely on. watsonx Orders can take 87% of orders on average without crew intervention, including orders with complex customizations, mobile pickups, and loyalty codes. It can gracefully hand off to a crew member when needed. Like a veteran crew member, watsonx Orders is friendly and speedy. It keeps dialog to a minimum for maximum throughput, up to 150 cars an hour in a dual-lane drive-thru.
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About
fixa is an open source platform designed to help monitor, debug, and improve AI-driven voice agents. It offers comprehensive tools to track key performance metrics, such as latency, interruptions, and correctness in voice interactions. Users can measure response times, track latency metrics like TTFW and p50/p90/p95, and flag instances where the voice agent interrupts the user. Additionally, fixa allows for custom evaluations to ensure the voice agent provides accurate responses, and it offers custom Slack alerts to notify teams when issues arise. With simple pricing models, fixa is tailored for teams at different stages, from those just getting started to organizations with custom needs. It provides volume discounts and priority support for enterprise clients, and it emphasizes data security with SOC 2 and HIPAA compliance options.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Restaurant businesses in search of an AI solution to manage their operations, customers, orders, and processes
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Audience
Developers and teams looking for a solution to monitor performance and improve voice interactions at scale
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0.03 per minute
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIBM
Founded: 1911
United States
www.ibm.com/products/watsonx-orders
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Company Informationfixa
Founded: 2024
United States
www.fixa.dev/
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Alternatives |
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Categories |
Categories |
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Integrations
IBM watsonx Code Assistant
IBM watsonx.ai
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