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About

You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.

About

Manage and build every aspect of your front-end store and workflows with Krepling’s no-code, drag and drop, visual builder. Drive more revenue with powerful end-to-end automation. Built world-class customer journeys with limitless commerce services. Connect your store with sophisticated shipping services and streamline the creation of return labels, shipping emails, and more. Automation can be triggered by checkout, browsing products, return events, third-party apps, or just about anything. Track and curate customer data with numerous distinct filters, including metadata specific to your business. Track your best-selling products monitor trends in your business and stay on top of key performance metrics. Create a store that looks sharp on the web, mobile, tablets, and just about anywhere your customers are finding you. Optimize your store on the fly and connect it to your integrations and workflows.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and store associates looking for a solution to provide superior customer service and enhance customer loyalty

Audience

Businesses wanting a platform to create exceptional end-to-end purchasing and automation channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$35 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/store-engagement

Company Information

Krepling
Founded: 2020
United States
www.krepling.com

Alternatives

Alternatives

Categories

Categories

Integrations

HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Mailchimp
PayPal
QuickBooks Online
SendGrid
Slack
Stripe
Twilio
Zendesk

Integrations

HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Mailchimp
PayPal
QuickBooks Online
SendGrid
Slack
Stripe
Twilio
Zendesk
Claim IBM Sterling Store Engagement and update features and information
Claim IBM Sterling Store Engagement and update features and information
Claim Krepling and update features and information
Claim Krepling and update features and information