InProdInProd Solutions Pty Ltd
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Related Products
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About
A task-based, software configuration management solution that brings together global, distributed development teams on a unified platform. IBM® Rational® Synergy is a task-based, software configuration management (SCM) solution that brings together global, distributed development teams on a unified platform. It provides capabilities that help software and systems development teams work and collaborate faster and easier. IBM Rational Synergy helps software delivery teams manage the complexity of global collaboration and boosts overall productivity. Software changes and tasks are synchronized in real-time, so dispersed teams can collaborate in a cohesive fashion over the global delivery framework. High-performance WAN access allows distributed teams to carry out operations at LAN-like speeds, reducing the overhead of having multiple servers. The single SCM repository manages all artifacts related to software development, including source code, documents, and more.
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About
InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Developer teams and IT professionals in need of a software configuration management solution
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Audience
Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$2/month/user
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIBM
Founded: 1911
United States
www.ibm.com/products/rational-synergy
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Company InformationInProd Solutions Pty Ltd
Australia
www.inprod.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Configuration Management Features
Access Control / Permissions
Supported
Application Deployment
Supported
Automated Provisioning
Supported
Infrastructure Automation
Supported
Node Management
Supported
Orchestration
Supported
Reporting Analytics / Visualization
Supported
Task Management
Supported
Requirements Management Features
Automated Functional Sizing
Not Supported
Automated Requirements QA
Not Supported
Automated Test Generation
Not Supported
Automated Use Case Modeling
Not Supported
Change Management
Supported
Collaboration
Not Supported
History Tracking
Not Supported
Prioritization
Not Supported
Reporting
Supported
Status Reporting
Not Supported
Status Tracking
Supported
Summary Reports
Not Supported
Task Management
Supported
To-Do List
Not Supported
Traceability
Not Supported
User Defined Attributes
Not Supported
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Integrations
Genesys Cloud CX
Not Supported
IBM Rational Quality Manager
Supported
Rally Software
Supported
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Integrations
Genesys Cloud CX
Supported
IBM Rational Quality Manager
Not Supported
Rally Software
Not Supported
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